
ID.me cannot seem to decide what the culture should be. We're caught right now between a work environment that wants to act both like an intensely secure government job and a cool start up.
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Employees at ID.me are smart and hardworking people that actually want to see things improve. My care and respect for my immediate team members was the only thing that kept me at ID.me as long as I did.
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Again, the main thing that needs to be improved is communication. ID.me leadership tends to say one thing and do another with little to no explanation as to why for the people that work underneath them. Straight and consistent answers are rarely given.
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ID.me does not give raises based on tenure, or performance. ID.me does not do cost of living raises. ID.me does not give you a raise parallel to other positions in the company. So if you started off making $3 more than the position under you, that gap can be closed.
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