Sears Outlook Employee Reviews | Comparably
Sears is a multinational department store chain focused on outdoor living needs, home appliances, clothes, outdoor furniture and more. leer más
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Sears Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

Doing What I Love The Most

Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años

Helping customers find what they want.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

E joy my co workers

Revisión Review del Departamento de Ventas · Publicado hace 7 años

The thing that makes me most happy at work is being able to help the customers and having them leave the store with money still in their pocket and a smile on their face.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

My customers and coworkers energy

Revisión Review del Departamento de Ventas · Publicado hace 7 años

When I sell a tv it’s the best feeli

Revisión Review del Departamento de Ventas · Publicado hace 7 años

Just doing my job and getting paid

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

Help the customer, sell something for the company.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

Making extra money not originally expected

Revisión Review del Departamento de Mercadotecnia · Publicado hace 7 años

Getting everything I needed to do completed.

Revisión Publicado hace 7 años

my coworker and customers make me happy to work

Revisión Review del Departamento de Ventas · Publicado hace 8 años

I can express myself by suggesting some changes to the floor.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Staff Sales credit offers protection agreements

Revisión Review del Departamento de Ventas · Publicado hace 8 años

All the great customers they really appreciate what I do for them

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Sales and fixing appliances and serving our customers

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Doing my own job and getting more hours

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Watching my company grow in size

Revisión Publicado hace 8 años

Good co workers and feels comfortably working in the place

Revisión Review del Departamento de Ventas · Publicado hace 8 años

That I have a lot of autonomy, but team members are also happy to help when issues arise.

Revisión Publicado hace 8 años

Working to provide the best customer service, even though some are very unappreciated.

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

¿Qué está mal y cómo se puede mejorar?

It just drags because it is not well perceived and needs to be updated

Revisión Review del Departamento de Ventas · Publicado hace 6 años

There are times when enough people aren't scheduled to work on busy days

Revisión Review del Departamento de Ventas · Publicado hace 7 años

The company is just going down hill. Management treats you bad.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

Company is going down which is sad

Revisión Publicado hace 7 años

I just believe that the Management Team has no knowledge of how we are feeling.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

More organization and better work environment

Revisión Review del Departamento de Ventas · Publicado hace 7 años

replace management and employees company wide

Revisión Review del Departamento de Ventas · Publicado hace 7 años

The current negative press is a major concern to all our members, which makes it hard for them to shop with confidence that Sears will continue to exist and fulfill our promises, especially on 3 or 5 year protection for their purchases. Better advertising and a more visible storefront would help.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

No effort to upgrade the store, cash wraps have registers that are so out of date that barely work, have to take parts from other cash wraps, ceiling tile if filthy, poor lighting

Revisión Review del Departamento de Ventas · Publicado hace 7 años

Communications (internal and external) more clear and effective.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

could've increased pay a lot more

Revisión Review del Departamento de Ventas · Publicado hace 7 años

Closing stores, ignorant CEO and entire corporate team are a failure. People losing jobs, stores closing, poor pay. It’s to late to save Sears.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

With all the stores closing, including the one I work at. I don't think anything can/will be improved at my location.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Customers tend to be on the rude side of the scale, which can't really be improved by the business. Work load is not really distributed very well, and one person may be assigned too many tasks at once

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

get rid of bean counters and hire some retail managers

Revisión Review del Departamento de Ventas · Publicado hace 8 años

get rid of bean counters and hire some retail managers

Revisión Review del Departamento de Ventas · Publicado hace 8 años

The lack of job coordination needs to be resolved

Revisión Publicado hace 8 años

Management doesn't know how to do their jobs. Better training would help.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Sears is in debt. They close stores left and right to make up the difference. I feel that every store in the US is going to be closed to sell the company

Revisión Review del Departamento de Ventas · Publicado hace 8 años

they need to treat employees better and pay them better

Revisión Review del Departamento de Ventas · Publicado hace 8 años

¿Qué es lo que más te gusta de tu empresa?

The people are pretty nice.

Revisión Publicado hace 7 años

Sears used to go, above and beyond but now the customers demand it.

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

interesting problems to solve

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

The part time employees need to take their positions more serious.

Revisión Publicado hace 7 años

Review Sentiment at Sears

35
35%
65
65%

About Sears' Outlook

F
45/100

Where This Score Ranks Sears' Outlook

BOTTOM
5%

In the Bottom 5% of 1226 similar size companies on Comparably

BOTTOM
5%

In the Bottom 5% of 183 companies in Chicago

6th

6th place versus 5 competitors rated on Comparably

Sears' Outlook is scored a F by 880 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Sears' Outlook score negatively contributes to their overall culture score, due partly to the fact that the Finance department’s negative scores cause Outlook to be one of Sears' weaker culture attributes amongst employees. Use the filters below to understand Sears employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Department - HR
    +13%
  • Tenure - Over 10 Years
    +13%
  • Tenure - 1 to 2 Years
    +11%

Rate Outlook the Lowest

  • Department - Finance
    -16%
  • Department - Operations
    -10%
  • Department - Engineering
    -9%

How Sears' Outlook Score is Calculated

FILTER RATINGS BY

Results from 321 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

37
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico8%
Bueno22%
Neutral20%
Malo33%
Terrible17%
How do your customers perceive your company?
AnswerPercent
43%
No57%
Are you typically excited about going to work each day?
×
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