Sonic Drive-In Outlook Employee Reviews | Comparably
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Sonic Drive-In Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

Working with my partner and family members

Revisión Publicado hace 18 días

The customers smile and the have a great a day

Revisión Review del Departamento de Customer Success · Publicado hace 2 meses

My regulars customers they m ake my day

Revisión Publicado hace 4 meses

Working and keeping busy. Sometimes pay but not in this case.

Revisión Publicado hace 5 meses

Providing good customer service to the people

Revisión Publicado hace 8 meses

Learning new things in the job, it keeps me on my toes about what i need to be at in a fast paced area , Cooking, keeping the store clean & together, getting paid honestly, I feel like i should get paid more for what i endure on a day to day basis but its a job and i cant complain about that. Sonic.

Revisión Publicado hace 9 meses

The satisfaction of feeding good people

Revisión Publicado hace un año

Just to see my coworkers happy and feeling satisfied after a long shift!

Revisión Publicado hace un año

Bringing home a check to my family

Revisión Publicado hace un año

Being with the customers and coworkers

Revisión Publicado hace un año

Being able to take care of the customers as fast as possible and seeing there smiles before they leave.

Revisión Publicado hace 2 años

My customers every morning .I've seen the same ones for the last 3 years

Revisión Publicado hace 2 años

The customers, employees, and the fast pace.

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

Being there for the customers and making them happy

Revisión Review del Departamento de Ventas · Publicado hace 2 años

Understanding something or someone when it comes to communication

Revisión Publicado hace 2 años

Just doing my job everyday

Revisión Publicado hace 3 años

Tips, and also knowing if I need a hand someone is there to help

Revisión Publicado hace 2 años

Seeing and serving my customers

Revisión Publicado hace 2 años

free food, that would help a lot, hasn't happened yet, but I can hold on to hope

Revisión Publicado hace un año

How I can easily interact with the customers, and how they trust me, Its everybody; Teachers, City Officials, Public Servants. people pf the community

Revisión Publicado hace un año

¿Qué está mal y cómo se puede mejorar?

New management would be great

Revisión Review del Departamento de Customer Success · Publicado hace un mes

Remove all managers and hire new ones

Revisión Publicado hace 2 meses

Simple management doesn't care to fix the problems that are at hand management continues to abuse verbally and customers are not that important to them. The only way to improve this store is to hire new managers.

Revisión Publicado hace 3 meses

No one is caring about customers except me.

Revisión Review del Departamento de Customer Success · Publicado hace 5 meses

Well for our specific store the owner have decided that at one point they only wanted two people on a shift and for the most part that sticks for nights because they don't want labor getting high which I understand but that's not fixing it because we're not able to orders out on time

Revisión Publicado hace un año

Management is not paying employees properly

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

speakers are terrible making it harder for employees and customers to hear and card readers are no good and have no tap pay

Revisión Publicado hace 3 años

The management team use personal vindictive tactics against people they dislike for personal reasons not work related

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

People dont check and serve moldy food.

Revisión Publicado hace 3 años

Bad communication, not helping other

Revisión Publicado hace 3 años

I have not idea what you can improve

Revisión Publicado hace 3 años

If you could figure out a way to stop the general manager from being a belittling high horse riding power tripping person

Revisión Publicado hace 3 años

People getting fired for the wrong reasons when morning crew managers get drunk and give out alcohol to the morning crew.

Revisión Review del Departamento de Ventas · Publicado hace 3 años

Mold, managers kids running around and getting in the way, lack of proper compensation, broken equipment, lack of authority from GM, and honestly so much more is wrong. I think a whole reset of the upper managemeng or new owenership.

Revisión Publicado hace 3 años

The manegment and employees. I feel like a whole new staff would fix the problem

Revisión Publicado hace 3 años

I feel as if the people running the store need to be better trained and humbled

Revisión Review del Departamento de Customer Success · Publicado hace 3 años

Dining room is closed, customers are not allowed inside, drive-in isn't available, must go through drive-thru, says GM. I need somebody that knows what they are doing basically. Everyday i come in feeling lost, there is no motivation, just negativity. I have had to leave many jobs in WY cus of that.

Revisión Review del Departamento de Customer Success · Publicado hace 3 años

Clean all the mold growing in the place

Revisión Review del Departamento de HR · Publicado hace 3 años

Look into your managers and how they are treating employees outsinde of work

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

Faster times, better quality of food, and better customer service.

Revisión Publicado hace 2 años

¿Qué es lo que más te gusta de tu empresa?

The food is a Texas tradition!

Revisión Publicado hace 8 meses

The people there are cool sometimes

Revisión Review del Departamento de Producto · Publicado hace 6 años

their willingness to work out scheduling changes if needed.

Revisión Publicado hace 7 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Everything needs some improvement and restoration

Revisión Publicado hace 8 meses

Slowing the pace and treating each guest as if they was the only ones there as we take theur order

Revisión Publicado hace 3 años

more employees on closing shift.

Revisión Publicado hace 7 años

Review Sentiment at Sonic Drive-In

53
53%
47
47%

About Sonic Drive-In's Outlook

F
49/100

Where This Score Ranks Sonic Drive-In's Outlook

BOTTOM
5%

In the Bottom 5% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in metro

6th

6th place versus 5 competitors rated on Comparably

Sonic Drive-In's Outlook is scored a F by 3176 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Sonic Drive-In's Outlook score negatively contributes to their overall culture score, due partly to the fact that the HR department’s negative scores cause Outlook to be one of Sonic Drive-In's weaker culture attributes amongst employees. Use the filters below to understand Sonic Drive-In employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 15 days ago.

Rate Outlook the Highest

  • Tenure - Less than 1 Year
    +25%
  • Tenure - 2 to 5 Years
    +22%
  • Tenure - 1 to 2 Years
    +18%

Rate Outlook the Lowest

  • Department - HR
    -15%
  • Department - Customer Success
    -14%
  • Ethnicity - Asian or Pacific Islander
    -9%

How Sonic Drive-In's Outlook Score is Calculated

FILTER RATINGS BY

Results from 1921 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

46
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico17%
Bueno28%
Neutral31%
Malo11%
Terrible13%
How do your customers perceive your company?
AnswerPercent
41%
No59%
Are you typically excited about going to work each day?
×
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