F
49/100
Sonic Drive-In Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Working with my partner and family members
The customers smile and the have a great a day
Review from Customer Success Dept
My regulars customers they m ake my day
Working and keeping busy. Sometimes pay but not in this case.
Providing good customer service to the people
How I can easily interact with the customers, and how they trust me, Its everybody; Teachers, City Officials, Public Servants. people pf the community
The satisfaction of feeding good people
free food, that would help a lot, hasn't happened yet, but I can hold on to hope
Just to see my coworkers happy and feeling satisfied after a long shift!
Bringing home a check to my family
Being with the customers and coworkers
My customers every morning .I've seen the same ones for the last 3 years
The customers, employees, and the fast pace.
Review from Customer Success Dept
Seeing and serving my customers
Understanding something or someone when it comes to communication
Tips, and also knowing if I need a hand someone is there to help
Just doing my job everyday
Being there for the customers and making them happy
Review from Sales Dept
Being able to take care of the customers as fast as possible and seeing there smiles before they leave.
Learning new things in the job, it keeps me on my toes about what i need to be at in a fast paced area , Cooking, keeping the store clean & together, getting paid honestly, I feel like i should get paid more for what i endure on a day to day basis but its a job and i cant complain about that. Sonic.
What's going wrong and how can it be improved?
New management would be great
Review from Customer Success Dept
Remove all managers and hire new ones
Simple management doesn't care to fix the problems that are at hand management continues to abuse verbally and customers are not that important to them. The only way to improve this store is to hire new managers.
No one is caring about customers except me.
Review from Customer Success Dept
Well for our specific store the owner have decided that at one point they only wanted two people on a shift and for the most part that sticks for nights because they don't want labor getting high which I understand but that's not fixing it because we're not able to orders out on time
Faster times, better quality of food, and better customer service.
Management is not paying employees properly
Review from Customer Success Dept
Dining room is closed, customers are not allowed inside, drive-in isn't available, must go through drive-thru, says GM. I need somebody that knows what they are doing basically. Everyday i come in feeling lost, there is no motivation, just negativity. I have had to leave many jobs in WY cus of that.
Review from Customer Success Dept
Look into your managers and how they are treating employees outsinde of work
Review from Customer Support Dept
Clean all the mold growing in the place
Review from HR Dept
I feel as if the people running the store need to be better trained and humbled
Review from Customer Success Dept
The manegment and employees. I feel like a whole new staff would fix the problem
Mold, managers kids running around and getting in the way, lack of proper compensation, broken equipment, lack of authority from GM, and honestly so much more is wrong. I think a whole reset of the upper managemeng or new owenership.
People getting fired for the wrong reasons when morning crew managers get drunk and give out alcohol to the morning crew.
Review from Sales Dept
If you could figure out a way to stop the general manager from being a belittling high horse riding power tripping person
I have not idea what you can improve
Bad communication, not helping other
People dont check and serve moldy food.
The management team use personal vindictive tactics against people they dislike for personal reasons not work related
Review from Operations Dept
speakers are terrible making it harder for employees and customers to hear and card readers are no good and have no tap pay
What do you like best about your company?
The food is a Texas tradition!
The people there are cool sometimes
Review from Product Dept
their willingness to work out scheduling changes if needed.
What would you most like to see improved at your company?
Everything needs some improvement and restoration
Slowing the pace and treating each guest as if they was the only ones there as we take theur order
more employees on closing shift.
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