Sonic Drive-In Employee Reviews
Out of 1615 Sonic Drive-In employee reviews, 53% were positive. The remaining 47% were constructive reviews with the goal of helping Sonic Drive-In improve their work culture. The Operations team, with 63% positive reviews, reports the best experience at Sonic Drive-In compared to all other departments at the company. The HR team offered the most constructive feedback, with 85% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Customer Success Dept · Posted a day ago
What do you like best about the leadership team?
Overall understanding, reliable helpful, just good to work with
Posted 8 days ago
Willingness to grow and learn is amazing
Very leading and cooperative .
They all seem to have the best goals for us to be #1
They do a good job
What does the leadership team need to get better at?
They need to work on Kindness and helpfulness
Respecting their employees and speaking to them like human beings, not constantly using file language or yelling at them any training on how to manage people
Everything in the manual or handbook
communication and doing what they say they are gonna do
Controlling what happens in the work environment making sure employees do their job being respectful to others
What is the best part about your compensation package?
Great no complaints no worries
Do not receive benefits, the quality of choices are a poor quality from what Ive seen or understand
Nothing is good at this store
Money just saying yall feel me
I am able to take care of personal issues
Why do you feel undervalued and what would make you feel better about your compensation?
Health benefits and more hours.
Review from Customer Success Dept
Because I'm treated awfully and the mangers like to push work off to the carhops unless we're in a rush and labor is at risk
Don't even know anything about stock equity or benefits. Don't even know if I get paid time off after a year of employment
To recieve what I am owed only. I never called in the three years I worked for them i did the job of two people and I deserve my pay
To get a compensationwould be great and i just feel stressed working all the time. Couldnt even use my vacation when i wanted
What are some of the best things about your team?
Other then management the team is good help each other out and get the job done
Posted a month ago
We enjoy the help we gibe each other
Review from Customer Success Dept
we all help each other and can relate with how GMS
The team works well together and night shift is great.
We have a great connnection, I have been there so long, so I have built relationships with managers, co-workers and customers
What do your coworkers need to improve and how could you work together better?
I don't wanna comment on this
Maturity, inter, exaction, respect, each other, and the customers
Half of my coworkers are good and half of my coworkers don't do anything or don't know what they're doing because they weren't trying right by managers that have been there since before I started or by our new GM who had just started
I prefer not to answer
Communication, people skills, and effectivness.
What is most positive about the culture and environment at your company?
Nothing is positive in a situation female employees are afraid of being bruised by make male employees
Review from Customer Success Dept · Posted a day ago
When the general manager goes home then everything runs smoothly
Posted a month ago
These questions are difficult to answer due to the fact that the management there makes every day uncomfortable. It's become a daily routine or file language is used and disrespect is constant.
It would have to be the crew members.
The overall working togetherness of fhe company
What needs to change to make the company culture better?
Pick better managers screening process
Everything needs to be changed here badly
Managers staying inside the building and helping with the workload
Hire a new more understanding and equipped general manager !
Review from Customer Success Dept
Making it right for the new people
What did you like most about the interview process?
Quick and straight to tha point
The positive attitude that first day.
Review from Customer Success Dept
She didn’t communicate that much until she was short handed for an inspecti
The way different points were made
It was quick and to the point
What would you improve about your company's interview process?
Maybe not making inappropriate comments
Posted a month ago
More clear, consistent communication before and after interview
Make it more standardized my interview wasn't standard
I got the job the same day I interviewed I should've known that was a sign
Them actually calling people to come in for interviews
What makes you most happy at work?
The customers smile and the have a great a day
Review from Customer Success Dept
My regulars customers they m ake my day
Working and keeping busy. Sometimes pay but not in this case.
Providing good customer service to the people
Learning new things in the job, it keeps me on my toes about what i need to be at in a fast paced area , Cooking, keeping the store clean & together, getting paid honestly, I feel like i should get paid more for what i endure on a day to day basis but its a job and i cant complain about that. Sonic.
What's going wrong and how can it be improved?
New management would be great
Review from Customer Success Dept · Posted a day ago
Remove all managers and hire new ones
Posted a month ago
Simple management doesn't care to fix the problems that are at hand management continues to abuse verbally and customers are not that important to them. The only way to improve this store is to hire new managers.
No one is caring about customers except me.
Review from Customer Success Dept
Well for our specific store the owner have decided that at one point they only wanted two people on a shift and for the most part that sticks for nights because they don't want labor getting high which I understand but that's not fixing it because we're not able to orders out on time
What do you like best about your company?
The food is a Texas tradition!
The people there are cool sometimes
Review from Product Dept
their willingness to work out scheduling changes if needed.
What would you most like to see improved at your company?
Everything needs some improvement and restoration
Slowing the pace and treating each guest as if they was the only ones there as we take theur order
more employees on closing shift.