
They could handle claims better and not pass the buck along
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Get away from the metrics, increase the pay and start caring about their employees.
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A better work life balance, less metrics, and better pay would be a nice start.
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Hire better people that wont quite after training. Be more truthful in your job adds
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That i have a job. It is easier to get a job when you have a job
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Get rid of the metrics and the externals, they mess up the claims. Increase the pay so people will want to work for the company
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