B-
73/100
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Sykes Enterprises Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
I need my w2 forms
We worked together. It's hard to find people to work with as a team. But I found that it sykes enterprise
mutual understanding with each other
Review from Customer Support Dept
Their ability to generate ideas from different angles.
Review from Customer Support Dept
Everyone on the team understands the meaning of the word TEAM. They are so supportive.
My co workers are entertaining, smart and definitely the best part of working at Sykes.
Encouraging, Empathetic, knowledgeable, and amazing.
We all are here to help each other no matter what
Review from Customer Support Dept
They are understanding and very hard working
Coworkers are each other's source of support. Management is not.
Review from Operations Dept
We stick together and we help each other
Review from Customer Support Dept
Their is someone always their to help
They see whats going on and we all try to stay as positive and professional as possible they are the only reason i still come into work
Review from Customer Support Dept
They are really responsables and they are really commintment with the company
They really care about the employees
My team itself is awesome. W wall chat and talk.
We care about work snd a good job
Friendly, funny, enjoyable to get to learn about
They are original. We get to be ourselves. Fewls like family
friendly comitted best social anything
What do your coworkers need to improve and how could you work together better?
There are almost no guidances or progresses for my team and no one really knows the right way to do the job. We often also have to come up with the processes which is way over our pay grade and should not happen. This makes the work very stressful and often everyone does their job in a different way
My coworkers were fine. But there was no room for teamwork when it's each person on their own with a customer from start to end of shift.
Yes they are just like high school
People need to work in a compliant manner. They need to stop being jealous of persons who do well.
It's not my job to suggest changes - TM are paid to do that.
Review from Operations Dept
we work virtually so we dont really interact and when we do the higher ups get mad
Training and support. Less metrics, more humanization.
They should be less obedient when changes made by managers are based on poor reasoning, no logic and irrational emotions.
They need to improve there attitudes
Review from Customer Support Dept
More positive communication would be great.
Review from Customer Support Dept
they hire anyone who walks thru the door.
Review from Customer Support Dept
Communication could be better along with maybe a program offering helpful insight for the newer employees provided by(and paid for) an employee with company history and more experience.
The coworkers could help one another to grow as a company. Not just to get paid and wait to clock out and not show motive
Review from Sales Dept
Response from Sykes Enterprises
Thank you for your feedback. SYKES is always looking for improvements and your feedback will help make us stronger.
Age, Ethnicity and Skill Gap, Culture Gap
Review from Customer Support Dept
Response from Sykes Enterprises
Thank you for giving us a review! SYKES strives to create a global environment that is diverse, welcoming and a great place to work, learn and grow!
I have a hard time relating do to age gap, culture and prior experience.
Review from Customer Support Dept
Response from Sykes Enterprises
SYKES definitely values diversity. One of the great things about our organization is the ability for people to thrive and grow regardless of age, gender or cultural background.
We have a great team
I was never exposed to "town Hall" meetings with coworkers
Review from Customer Support Dept
Support each other instead of work individually
Review from Sales Dept
Listening, big time! Not ignoring people!
Review from Customer Support Dept
More communication between workers and management regarding company policy
Review from Customer Support Dept
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