The Cheesecake Factory – You have to get 15 drinks but there is no glasses or ice. Meanwhile, you’ve been asked to run food 10 times. | Comparably

The Cheesecake Factory – You have to get 15 drinks but there is no glasses or ice. Meanwhile, you’ve been asked to run food 10 times.

The Cheesecake Factory Empresa Reclamada
Great things happen at our tables. At The Cheesecake Factory, you have the chance to be part of those once-in-a-lifetime experiences for our guests. leer más
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You have to get 15 drinks but there is no glasses or ice. Meanwhile, you’ve been asked to run food 10 times.

¿Qué debe cambiar para mejorar la cultura de la empresa?

All management cares about it profit and sales. This makes for a terrible work environment. Managers force sick employees. Servers will get sat four tables at once and instead of offering help, managers ask the server to run food and show tables.

Revisión
¿Qué necesita mejorar el equipo directivo?

It is clear that management only cares about generating sales. Guest experience, food quality and staff excellence are not a priority. Managers need to focus less on the numbers and more on people. Their attitude rubs off on the staff and creates a terrible work environment and unhappy guests,

Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

The Cheesecake Factory management unreasonably requires and expects servers to run food at all times. This means my guest’s needs come second and their experience is compromised. This potentially lowers my tips. So I am loosing money doing a job that I already pay someone else to d

Revisión
¿Qué va mal y cómo puede mejorarse?

The kitchen quality has recently gone down and that has caused the guests to complain a lot more and it can be incredibly embarrassing and frustrating when your guest thinks you did something wrong but in reality the kitchen made it wrong or someone ran it to the table wrong but did not care.

Revisión

Other Employee Reviews for The Cheesecake Factory

¿Qué son algunas de las mejores cosas de tu equipo?

Everyone has each other's back

Revisión de Equipo del Departamento de Operaciones · Publicado hace 9 años
¿Qué es lo que te hace más feliz en el trabajo?
¿Qué es lo mejor de tu paquéte de compensación?

Excellent benefits and they offer them to all full time employees

Revisión de Compensación del Departamento de Operaciones · Publicado hace 8 años
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