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Role/position overload too many tasks/responsibility, resource misalignment-company goals do not match budget, staffing and inefficient POS system. The capability trap- blame crew for poor performance/sales lack of tools (staff) , training , efficient POS.
¿Qué son algunas de las mejores cosas de tu equipo?
Their ability to perform under pressure while lacking the proper tools and support.
Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Shift managers only make $0.60 more than crew with far more responsibilities. No profit sharing/bonus for shift managers.
Revisión
¿Qué debe cambiar para mejorar la cultura de la empresa?
The capability trap: stop blaming crew for poor performance when in actuality it is the lack of tools, proper training and labour scale back!
Revisión
¿Qué necesita mejorar el equipo directivo?
Proper and clear training plans. Ex. Day 1 Front/POS pairing them with a specific person assisting them with their first few orders. Not "figure it out". Communicate with a laminated checklist all the duties of that position; show them how to complete those duties. When diligent train next position.
Revisión
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