
Good work enviroment. Spends to much time on DEI when we need to focus on internal sytems and focus on the client experience. We also provide promotional rate for new clients only while not offering same benefit to long term clients unless they have more dollars to bring to FMB
Overall my experience is good. However, I feel that the operations teams are rigid and inflexible. Many are not focused on quick responses for clients. Many forget that 100% of our focus should be on satisfying FMB clients.
Client focused on providing quality customer service
salary is fair in for the market
Our team is committed to process improvement
providing outstanding customer service to my clients
providing outstanding client service to my customers
open communication regarding earnings process improvement
Salary and bonus opportunties are good
potential for bonus based upon performance
company tries to engage all employees
I am happy when clients get served properly
Accessible to employees and clients
Knowledgeable and transparent managmen team
regional team has same goal of satisfying the customer
Promotes community involvement for employees
satisfying client needs each day
salary is competitive. would like option to buy vacation days
my regional president makes sure that employees no they are valued
the Lakeshore region is a cohesive team that works together to serve our clients
my teams of relationship managers and commercial assistance work together with client customer service as the focus. Team work