First Merchants – overwhelming on most days due to lack of communication, lack of training and guidance. Managers need to do a better job and setting the expectations, shutting down negativity, stressing the importance of customer service to not just external but internal too, show respect to your co workers | Comparably

First Merchants – overwhelming on most days due to lack of communication, lack of training and guidance. Managers need to do a better job and setting the expectations, shutting down negativity, stressing the importance of customer service to not just external but internal too, show respect to your co workers

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Compagnie réclamée
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. Lire la suite
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EMPLOYÉ
PARTICIPANTS
1597
TOTAL
NOTATIONS
46339

overwhelming on most days due to lack of communication, lack of training and guidance. Managers need to do a better job and setting the expectations, shutting down negativity, stressing the importance of customer service to not just external but internal too, show respect to your co workers

Décrivez brièvement votre expérience globale dans votre entreprise.

it was a rough start, very negative department but has improved and continues to improve. I'm still learning about FMB and what they offer to its employees. There does need to be more collaboration across the board, get employees input on what needs to be improved, not just focus on mgmt for input

Quelle est la meilleure partie de votre programme de rémunération?

I'm neutral, compensation is comparable to other companies

Quelle est la meilleure partie de votre programme de rémunération?

company contribution to our HSA account

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

they make the time to listen and provide guidance

Qu’est-ce qui vous rend le plus heureux au travail?

trusting senior management. collaborating with co-workers, building relationships

Quelles sont les meilleures choses à propos de votre équipe?

the relationships we built, zero hesitation to help one another

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

teamwork is improving, with the merger and 2 sides of a team it has taken a long time to create a positive trustworthy environment. There has been a improvement w/in this past year.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

communication, learn to write a professional email, learn to collaborate with team members, learn to speak to co-workers provide guidance & mentorship, be responsive, don't get defensive when suggestions are provided that may make a process more streamline, be open to change & discuss best practices

Other Employee Reviews for First Merchants

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