First Merchants – Overall good, but I have seen a decline due to turnover and new hires of lesser quality than those that left. | Comparably

First Merchants – Overall good, but I have seen a decline due to turnover and new hires of lesser quality than those that left.

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Compagnie réclamée
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. Lire la suite
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EMPLOYÉ
PARTICIPANTS
1597
TOTAL
NOTATIONS
46339

Overall good, but I have seen a decline due to turnover and new hires of lesser quality than those that left.

Décrivez brièvement votre expérience globale dans votre entreprise.

Increasing frustrating in getting things accomplished, while increasingly demanding on how I'm asked to perform.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

Regular communication from varied individuals on the sr. mgmt. team.

Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?

Show up to work, be in the office, answer your phone, make fewer errors.

Que faut-il changer pour améliorer la culture de l’entreprise?

Be more responsive. The standard response currently is fill out a case ticket.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

Rate of increase over the past several years has been below the rate of inflation.

Que faut-il changer pour améliorer la culture de l’entreprise?

More engagement within a working team, improve team building activities offsite (during normal working hours).

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

too much turnover, customer facing staff is not knowledgeable on products and services, not enough back-office support.

Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?

COME TO WORK! Hard to collaborate when half of the staff is working from home. Shut off your email and pick up the phone.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

Annual pay adjustments way below the inflation rate, Commercial incentive plan is complicated and minimal in payout, 401K match and health insurance cost to employee is below average for company size.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Better hiring on front line, customer facing staff. The quality of that group has declined. They don't care. Support staff needs to spend most of their time at work not at home.

Other Employee Reviews for First Merchants

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Décrivez brièvement votre expérience globale dans votre entreprise.
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