First Merchants – Customers are rude as hell and we are just told to kiss their butts. I have been yelled at, screamed at, cussed, been called every name but a white woman. We get paid hardly anything, not cost of living raise. | Comparably

First Merchants – Customers are rude as hell and we are just told to kiss their butts. I have been yelled at, screamed at, cussed, been called every name but a white woman. We get paid hardly anything, not cost of living raise.

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Compagnie réclamée
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. Lire la suite
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EMPLOYÉ
PARTICIPANTS
1597
TOTAL
NOTATIONS
46339

Customers are rude as hell and we are just told to kiss their butts. I have been yelled at, screamed at, cussed, been called every name but a white woman. We get paid hardly anything, not cost of living raise.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

lets pay our people better, cost of living is outrageous, pay them, care for them, retain them

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

Pay us more money and dont make all these bull crap "employee appreciation days" when you dont appreciate us

Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?

My coworkers don't work at all. They are lazy and have no customer service skills. But they are always praised for doing NOTHING!

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

They don't even know us. They make these grand decisions that are awful and the frontline staff is left to handle the customers and all the bugs of these decisions.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

we can never give customers they cash they want because of C3, we never have enough cash in the branch. DMI is absolutely awful and the frontline is responsible for all the complaints and issues.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

I am a frontline mentor and only get paid a whole dollar when I am mentoring. CRR mentors get $3 when they are mentoring and floats get an extra $1 all the time, even when they dont float. I give all my free time to this place to get a wage that isnt even "fair market value.

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