Helpware Compagnie réclamée
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well. Lire la suite
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It started great. Great pay and benefits. But then benefits and pay started suffering after two years. The company is trying to improve benefits again. It has done so a little bit, but it still has a long way to go to bet back to a 10/10 like it was two years ago.
Qu’est-ce qui vous rend le plus heureux au travail?
The campaign I work for is great and the team is like family.
Qu’avez-vous le plus aimé du procédé d’entretien?
It was very specific about what was needed to make sure only the most qualified are accepted.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The friendliness and support within my team. The company overall, well I'm not sure since there is barely any contact from admins
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
My direct supervisor is great and one of the best supervisors I've had in any job. He actively assists us and is always there for us.
Quelles sont les meilleures choses à propos de votre équipe?
We are like a family and have great communication to make sure our job performs great. We are quick to take feedback and implement changes to improve our work.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
The amount we have been paid basically was reduced with the changes in the bonus payment. We do have additional jobs, but the Helpware did reduce benefits and change the pay. It needs to be fixed.
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