Helpware Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
The leaders make sure that every members of the team has equal opportunity in every and all aspect of their carrier.
Review from Customer Support Dept
They work really hard to keep everybody happy and make us feel together even tho we work in different countries.<3
Review from Customer Support Dept
they are good human beings.
Review from Customer Support Dept
THE SOPPORT THAT THEY OFFER IS OK
Review from Customer Support Dept
Very attentive, cooperative and helpful
Review from Customer Support Dept
What does the leadership team need to get better at?
They are the best!!! among others
Review from Customer Support Dept
- more engagement to the staffs - open door policy
Review from Customer Support Dept
The leadership team already is agent-centric. They will need to continue or better themselves at those.
Review from Customer Support Dept
goal-oriented and better communications between agents and leaders
Review from Customer Support Dept
To be able to identify the needs of its employees. Healthcare with dependents is a must.
Review from Customer Support Dept
What is the best part about your compensation package?
the best part about your compensation package is having High incentives.
Review from Customer Support Dept
Having a compensation package LOL
Review from Customer Support Dept
really worth a work for daily living
Review from Customer Support Dept
The dental and medical and vision
Review from Customer Support Dept
Quite higher that the other companies and for my work experiences.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Have dependents on my HMO
Review from Customer Support Dept
FEEL UNVALUED DUE TO LEADERS DONT TAKE TIME TO EXPLAIN ERROR. THEY JUST ASSUME
Review from Customer Support Dept
I want to ear more money
Review from Customer Support Dept
Birthday bonus was removed from us, no raises in 3 years, and benefits removed from our insurance
Review from Customer Support Dept
Salary is a little bit low. I am working here in helpware for 1 year and 5 months but we don't have an increase yet.
Review from Customer Support Dept
What are some of the best things about your team?
Our team is open to comments and suggestions.
Review from Customer Support Dept
We all work really hard and we get along with each other perfectly. Never had an issue before with any of the girls
Review from Customer Support Dept
Positive and caring attitude: able to get the team to feel better and perform better as a whole by cracking jokes, keeping the mood up, voicing a can-solve approach to problems.
Review from Customer Support Dept
WE all talk to each other daily and help each other out
Review from Customer Support Dept
good team work and cooperation
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Cooperation, coordination and team work
Review from Customer Support Dept
They rather to zipped there mouth and just focus to there work so that there no issue in the production floor.
Review from Customer Support Dept
Everyting is fine actually, I'm happy with this
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
One of the company's value is to "Never stop transforming". Which only show that the company cares for their employees.
Review from Customer Support Dept
Mahatma Gandhi reportedly said, “You must be the change you wish to see in the world.” That’s a good place to
Review from Customer Support Dept
THE HUNGER TO SUCCEED AT ANY COST
Review from Customer Support Dept
i enjoy working in my company, all or the people are happy
Review from Customer Support Dept
That me and my coworkers talk daily and work together even though its virtually
Review from Customer Support Dept
What needs to change to make the company culture better?
Toxicity of the company need to change
Review from Customer Support Dept
Nothing, let's keep it as it is
Review from Customer Support Dept
What did you like most about the interview process?
I had an online interview and they made me feel very comfortable :)
Review from Customer Support Dept
friendly recruitment approach and attentive
Review from Customer Support Dept
The interview process is easy
Review from Customer Support Dept
Professional, easy and smooth flowing
Review from Customer Support Dept
I liked how well Helpware communicated, it was timely communication all throughout the interview. They provided adequate information about the interview schedule, promptly responded to emails, and also gave updates on the status of the application. It helped me feel valued and informed.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Helpware yet.
Be the first to contribute a review.
What makes you most happy at work?
I enjoy working with my collogues, it is fun to be here.
Review from Customer Support Dept
Most customers are amazing and we know each other so well that we basically interact as friends, so I'm really happy about that!
Review from Customer Support Dept
Promotion, If someone is doing better than anyone else, they surely deserve a promotion which make them even more motivated & professional
Review from Customer Support Dept
BEING ABLE TO BE PART OF A TEAM AND ABLE TO HELP CUSTOMERS
Review from Customer Support Dept
i enjoy my work, its not to hard and good sallary
Review from Customer Support Dept
What's going wrong and how can it be improved?
The campain is the worst, we don´t get assitance from our leadership and our company has us with the worst compan
Review from Customer Support Dept
Need to change /improved environment and the management
Review from Customer Support Dept
Need to have more opportunities to grow
Review from Customer Support Dept
What do you like best about your company?
High salary package and compensations
Review from Customer Support Dept
Everybody is free to express themselves and that makes us feel welcome, not excluded in any way!
Review from Customer Support Dept
continues learning and growth opportunities
Review from Customer Support Dept
I like the working environment
Review from Customer Support Dept
I really appreciate the company culture and how supportive and collaborative everyone seems to be
Review from Customer Support Dept
What would you most like to see improved at your company?
Nothing that I can think of.
Review from Customer Support Dept
Better benefits. They are great now, but they could definitely improve.
Review from Customer Support Dept
KEEP LEADERSHIP TEAM UPDATE OF ALL UPDATES UPTRAINING AS NEEDED
Review from Customer Support Dept
Work Compensation ($) value the hard work of employees everyday
Review from Customer Support Dept
I would like to see the company improve its overall performance. It is already good but I would love to see it at its best
Review from Customer Support Dept