Helpware Operations Department Employee Reviews | Comparably
Helpware Claimed Company
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well. read more
EMPLOYEE
PARTICIPANTS
875
TOTAL
RATINGS
15359
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Helpware Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

I like how they are trying to integrate all of the agents together. For example, our team leader sets a little trivia for all of her agents from different projects so we can meet each other.

Review from Operations Dept

people amazing , and really amazing

Review from Operations Dept

T'was a great to have a very supportive Bosses. They never fail to help whenever I need it.

Review from Operations Dept

The leadership team's transparency and willingness to listen to feedback create an open and inclusive work environment, which fosters trust and collaboration.

Review from Operations Dept

Easy to talk with, there is usually not an authoritative hierarchy in which we cannot talk to people above our direct supervisors, communication is very fluent.

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

Better communication and continuos updates regarding the situation of the company or any benefit given or lost

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

I have really taken advantage of the nutritionist, she has helped me improve my lifestyle a lot and I feel like I'm a new person.

Review from Operations Dept

I think my paycheck is fair. I don't know how much it is the difference between different companies but I am satisfied

Review from Operations Dept

The volume of your tasks is somewhat equivalent to how are you being paid here in helpware.

Review from Operations Dept

SGMM, salary, vouchers ambience and team members

Review from Operations Dept

as long i have the job im so happy with the company

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Hope, we could have add a free dependent with our HMO soon, it would be a big help for us and our Family.

Review from Operations Dept

I think on a country level, we still have to improve the benefits for our people since it's not comparable to what the local market offers for similar jobs elsewhere.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

Perfect team, approachable, and very helpful

Review from Operations Dept

I like that we always try to help each other. If there is an issue we are unsure how to proceed and maybe the client is not available to provide support, we try to take a look and we share ideas on how to fix the issue/attend to the situation.

Review from Operations Dept

there are a truth peole and amazing

Review from Operations Dept

They're all helpful and friendly.

Review from Operations Dept

The team is very collaborative towards the team's goal. It consists of different personalities but when it comes to communication and teamwork I am more grateful for me to become part of this team.

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Helpware yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

How friendly people are and how people really seem to care for each other, such as asking if you are ok and how things are going. Something small but helpful.

Review from Operations Dept

they are peole whot put themselves in each other shoes

Review from Operations Dept

To know each other, to meet the person you work with, share some hobbies, likes and dislikes

Review from Operations Dept

You feel valued even if you are a new employee. All the support and help that you need is given to you by your Bosses, and teammates.

Review from Operations Dept

The inclusivity and diversity initiatives create a welcoming environment where everyone feels valued and respected, contributing to a rich tapestry of perspectives.

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Helpware yet.
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What did you like most about the interview process?

Interviews Reviews

I liked that the recruit agent was very clear from the beginning and how he kept me informed about the process. Firstly it was to have the interview and then he let me know after it was done what comes next and what I should expect.

Review from Operations Dept

el perorsonal que entrevista es muy amable

Review from Operations Dept

They are friendly and you will not feel intimidated. They are also giving you an update all throughout until you board.

Review from Operations Dept

My supervisor interviewed me and it felt as if it was a normal conversation and it was very cool.

Review from Operations Dept

The great interaction with the recruiting team

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Helpware yet.
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What makes you most happy at work?

Outlook Reviews

Being able to help the company and produce great work. also my workmates and supervisor.

Review from Operations Dept

I enjoy that I get to work from home and that I can share thoughts and ideas with my coworkers or my team leader. Also, payday is a happy day.

Review from Operations Dept

everithing , place, comfortable , i like all

Review from Operations Dept

To meet people from around the world, to meet new cultures, habbits, traditions, etc. as well to learn a little bit of languages

Review from Operations Dept

Never have in my life to have a great bosses and colleagues. Helpware is a 10/10 for me in terms of environment..

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of Helpware yet.
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What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Helpware yet.
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What would you most like to see improved at your company?

Outlook Reviews

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