Helpware CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
very satisfying and just me being a happy person with my teammates
Review from Customer Support Dept
Very happy to be apart of this growing family. Looking forward to the future! Cheers, Helpware!
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
they are good human beings.
Review from Customer Support Dept
THE SOPPORT THAT THEY OFFER IS OK
Review from Customer Support Dept
liement and good management productivity
Review from Customer Support Dept
Everything is okay. No need to add something for now
Review from Customer Support Dept
We can communicate with our direct TL in case we need some help
Review from Customer Support Dept
What does the leadership team need to get better at?
goal-oriented and better communications between agents and leaders
Review from Customer Support Dept
Maybe better communication skills in the channels.
Review from Customer Support Dept
What is the best part about your compensation package?
really worth a work for daily living
Review from Customer Support Dept
Its not to much money and the benefits are wonderful.
Review from Customer Support Dept
healthcare is the best part
Review from Customer Support Dept
The extra bonus I have apart from my basic package
Review from Customer Support Dept
The account allowance is okay since that I am handling a non-voice account
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
FEEL UNVALUED DUE TO LEADERS DONT TAKE TIME TO EXPLAIN ERROR. THEY JUST ASSUME
Review from Customer Support Dept
In the campain Im now, we still getting more work for the same compensation
Review from Customer Support Dept
Well, probably the minimum wedges in this Cpuntry are too low tho.
Review from Customer Support Dept
What are some of the best things about your team?
good team work and cooperation
Review from Customer Support Dept
We are a very good team, with good comunication
Review from Customer Support Dept
The best thing about my team is we are all there to help each other out we stick together always.
Review from Customer Support Dept
Everyone is nice and easygoing.
Review from Customer Support Dept
One of the best things about our team is our unwavering commitment to collaboration and teamwork. We have cultivated a culture where every team member's contribution is valued, and we leverage our diverse skills and perspectives to achieve collective success.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Helpware yet.
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What is most positive about the culture and environment at your company?
THE HUNGER TO SUCCEED AT ANY COST
Review from Customer Support Dept
Good and professional environment with management
Review from Customer Support Dept
Respect, we all respect each other
Review from Customer Support Dept
i think its all good
Review from Customer Support Dept
The most positive aspect of the culture and environment at our company is the strong emphasis on fostering a sense of belonging and inclusivity. We have cultivated a supportive and welcoming atmosphere where every individual feels valued and respected, irrespective of their background or role.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Helpware yet.
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What did you like most about the interview process?
friendly recruitment approach and attentive
Review from Customer Support Dept
My TL was the one who interviewed me so I have an idea on what account I will be handling
Review from Customer Support Dept
I liked how they are interested in you and make you feel comfortable and not rushed and make sure you know about the company.
Review from Customer Support Dept
they were really nice and supportive
Review from Customer Support Dept
It was nice and quick
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Helpware yet.
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What makes you most happy at work?
BEING ABLE TO BE PART OF A TEAM AND ABLE TO HELP CUSTOMERS
Review from Customer Support Dept
What makes me most happy is when I can come in to work and make sure the customer is great because when I make the customer happy that makes me happy when working.
Review from Customer Support Dept
Helping out customers and fun
Review from Customer Support Dept
I think its all good
Review from Customer Support Dept
Since I'm at home for work. It's very satisfying and very comfortable
Review from Customer Support Dept
What's going wrong and how can it be improved?
The campain is the worst, we don´t get assitance from our leadership and our company has us with the worst compan
Review from Customer Support Dept
What do you like best about your company?
friendly people and their sense of professionalism
Review from Customer Support Dept
The culture and environment that is the best at helpware.
Review from Customer Support Dept
The kind people involed in the company
Review from Customer Support Dept
What would you most like to see improved at your company?
KEEP LEADERSHIP TEAM UPDATE OF ALL UPDATES UPTRAINING AS NEEDED
Review from Customer Support Dept
for the moment everything about the company is great there is no need to see any thing changed
Review from Customer Support Dept
The campains of the agents and compensation
Review from Customer Support Dept
more spaces for new comers
Review from Customer Support Dept
i think we all need a little more money
Review from Customer Support Dept