
The company needs to compensate properly and stop lying to employees about the direction the company is taking, and about the duties and responsibilities of other work groups.
Developing a vision for the future of the company, properly compensating the employees who are responsible for the success of the business, being more honest and transparent with employees and customers.
The company refusing to negotiate in good faith is causing a serious degradation of goodwill among the employees. The company needs to offer a market rate contract and improve transparency of the vision going forward.
Jetblue is a company that prospers at the expense of the employees. Underpaying people is the primary ingredient to their success. They like to pit working groups against one another, incentivizing not only other work groups to turn on each other, but incentivizing customers to report employees