LG Electronics North America – So much of the focus is on process that we can't get out of our own way. I've only been here less than a year and the people here are so discouraged and beat down, it's quite sad. Focus on people and customers to make things easier for everyone. | Comparably

LG Electronics North America – So much of the focus is on process that we can't get out of our own way. I've only been here less than a year and the people here are so discouraged and beat down, it's quite sad. Focus on people and customers to make things easier for everyone.

LG Electronics North America Compagnie réclamée
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So much of the focus is on process that we can't get out of our own way. I've only been here less than a year and the people here are so discouraged and beat down, it's quite sad. Focus on people and customers to make things easier for everyone.

Quelle est la meilleure partie de votre programme de rémunération?

Company pays for my medical insurance.

Que faut-il changer pour améliorer la culture de l’entreprise?

Less focus on process, more focus on people. All IT, systems and accounting is managed by HQ Korea. Those systems and processes do not transfer/translate to American culture. All of the systems are so antiquated and cumbersome.

Quelles sont les meilleures choses à propos de votre équipe?

There are people here that seem to care, but they are so defeated by the constant bullying and focus on the process. LG hires talent to do a job, then bogs them down to the point that they can't or don't want to do it anymore.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

I am not confident this division will be around in 5 years and I do not think LG cares. No efficiency, no US IT, no US accounting. LG US as a whole would probably be more than double it's size if they didn't have such antiquated practices.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

The focus at LG is on process, not people. Focus less on the rigidity of the process and be more flexible. Ex: Shutting down a corporate card for one month. If you shut down a salespersons card, you are pretty much giving them one month of paid vacation, but "punishing" is of more importance.

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