
Again the policies and not being biased just because you are friendly with someone.
Well, firstly they should have the knowledge of what is being spoken to take the interview.
Improve the policies. Marriott policies are too complicated and even confuse the managers. If not change? Train them better.
The leadership team doesn't know what they are doing. Have no information on what is happening because the managers give them forged reports
They should compensate you fairly. That is all one wants. Pay for overtime. Don't threaten your colleagues saying if they don't come on a shift they were not supposed to in the first place that they will kick you out. If employees approach HR they don't care.