Southwest Airlines Compagnie réclamée
Southwest Airlines (NYSE: LUV) continues to differentiate itself from other carriers with exemplary Customer Service delivered . Lire la suite
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The first 10-15 years were great. SWA seemed to genuinely care about us, even if it cost the bottom line a few extra dollars. But since Bob Jordan became CEO, there's been a marked shift. Employees are now replacable cogs. Shareholder value is the new top priority.
Quelles sont les meilleures choses à propos de votre équipe?
Our work group is generally unified and supportive of each other.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Remember Herb's motto: Take good care of your employees and your employees will take good care of your customers.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
It's been over 5 years since our work group has received an increase in compensation. Meanwhile the Consumer Price Index has risen 22%. At the very least, we need a Cost Of Living Adjustment.
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