Southwest Airlines Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
I love this company and I really think that it will the continue on after the pandemic.
Review from Customer Support Dept
It is the best career and looking forward to the years to come.
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Really cared for their employees
Review from Customer Support Dept
Servant leadership style that is built on compassion, empathy, and focused on results through excellent customer service.
Review from Customer Support Dept
Our culture is among the best out there, even after all of these years!
Review from Customer Support Dept
They are knowledgeable about what we do through experience.
Review from Customer Support Dept
Not sure what. Company changed
Review from Customer Support Dept
What does the leadership team need to get better at?
Having a backbone and keeping their employees' best interests in mind
Review from Customer Support Dept
What is the best part about your compensation package?
The whole benefit package was great.
Review from Customer Support Dept
Greatest benefits package there is.
Review from Customer Support Dept
We have a leading industry contract.
Review from Customer Support Dept
Our benefits are excellent, with excellent healthcare benefits, vision, dental, 401K, etc.
Review from Customer Support Dept
The profit sharing and low cost medical Insurance
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
No hospitality towards the employees from leadership
Review from Customer Support Dept
What are some of the best things about your team?
The culture, the teamwork and camaraderie
Review from Customer Support Dept
Most everyone has a great attitude and fun to work with.
Review from Customer Support Dept
We work well together and enjoy each other's company.
Review from Customer Support Dept
Different people I meet everyday. Everyday is not the same
Review from Customer Support Dept
Everyone is working to achieve the same goal
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Southwest Airlines yet.
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What is most positive about the culture and environment at your company?
We used to have raffles, or people from headquarters would come to the station and bbq for the employees.
Review from Customer Support Dept
We have fun while providing outstanding customer service.
Review from Customer Support Dept
I work with great people and have fun despite how busy it is.
Review from Customer Support Dept
Not sure.. Everyday is something different
Review from Customer Support Dept
I am able to learn and grow at my own pace
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Southwest Airlines yet.
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What did you like most about the interview process?
It was the normal "STAR" questions. Interview went smoothly.
Review from Customer Support Dept
It is competitive and effective to find the best out there.
Review from Customer Support Dept
It was easy and the people doing the interviews were friendly and knowledgeable.
Review from Customer Support Dept
That they made me feel at ease during the interview
Review from Customer Support Dept
They teach you how to prepare if your willing to learn
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
meeting new people and friends I've made while working there.
Review from Customer Support Dept
The people are the best part.
Review from Customer Support Dept
Good pay and making great friends.
Review from Customer Support Dept
Interaction with customers. They all have the same story different year
Review from Customer Support Dept
Traveling from different cities and working with great people
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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