
Extend high level of autonomy to Employees
Review from Operations Dept
The culture of southwest does not get shown through hnl
Spirit, family, caring of corporate for emplyee and thier families!
Our People come first. If we have satisfied Employees they are more likely to work hard to keep our Customers happy.
Motivating, recognized and appreciated for the work we put in, friendly and easy environment.
Always having fun while at work
Nothing is positive here, you will not reap any economic rewards, just long term therapy and surgery to recover from broken body parts.
Employees are truly valued and appreciated
Fun loving teamwork and safe.
The culture is not the same so I can't say anything positive
LUV and care - There is inclusiveness and transparency
team mates and work satisfaction
We road cars off each other and treat each other with respect. Plus, we like to have fun!
We are all treated equally new and old. Regardless of who we are. The seasoned agents have benn nothing but encouraging for the newbies
People generally care about each other and what we are doing.
Our Employees are number one - serving the Customers second. All in all, that model works because everyone wins
Review from Operations Dept
We try to keep the original Herb way alive
Inclusive and supportive to all
We used to have raffles, or people from headquarters would come to the station and bbq for the employees.
Review from Customer Support Dept
Working with the public and outdoors
Review from Operations Dept
its a top down culture.
Execetive management needs to be replaced
Give us the tools to make things right. Talk out of both sides of their mouths
HR should investigate bad management practices
Leadership Management overview of management through the eyes of CSA, Ramp Agents, OP agents
Consistency.. customers get different information from other cities
Management needs to get out of their bubble and see whats really happening
Management needs to recognize and praise employees more. Identify who is putting in the time and effort to help keep this place afloat. Coach and correct the slackers
More involvement need to pull different departments together
People to get to know each other and don't judge people because of there race or color
Review from Operations Dept
New leadership is needed to start moving in a positive direction
Review from Engineering Dept
Better leadership that are fair
Review from Operations Dept
I hate the Union vs Corporate mentality it takes away from transparency.
Review from Operations Dept
Treat employees with respect rather than paid servants. Stop discouraging employees from joining a Union. Be honest with employees about reasons for policy change.
Review from Operations Dept
managers need to treat people better with less pushing
Review from Operations Dept
Let the employees do their jobs and stop micro-managing and writing people up for everything.
Review from Operations Dept