Southwest Airlines Environment Employee Reviews | Comparably
Southwest Airlines Claimed Company
Southwest Airlines (NYSE: LUV) continues to differentiate itself from other carriers with exemplary Customer Service delivered . read more
EMPLOYEE
PARTICIPANTS
582
TOTAL
RATINGS
5256
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Southwest Airlines Environment Employee Reviews

What is most positive about the culture and environment at your company?

Extend high level of autonomy to Employees

Review from Operations Dept

The culture of southwest does not get shown through hnl

Spirit, family, caring of corporate for emplyee and thier families!

Our People come first. If we have satisfied Employees they are more likely to work hard to keep our Customers happy.

Motivating, recognized and appreciated for the work we put in, friendly and easy environment.

Always having fun while at work

Nothing is positive here, you will not reap any economic rewards, just long term therapy and surgery to recover from broken body parts.

Employees are truly valued and appreciated

Fun loving teamwork and safe.

The culture is not the same so I can't say anything positive

LUV and care - There is inclusiveness and transparency

team mates and work satisfaction

We road cars off each other and treat each other with respect. Plus, we like to have fun!

We are all treated equally new and old. Regardless of who we are. The seasoned agents have benn nothing but encouraging for the newbies

People generally care about each other and what we are doing.

Our Employees are number one - serving the Customers second. All in all, that model works because everyone wins

Review from Operations Dept

We try to keep the original Herb way alive

Inclusive and supportive to all

We used to have raffles, or people from headquarters would come to the station and bbq for the employees.

Review from Customer Support Dept

Working with the public and outdoors

Review from Operations Dept

What needs to change to make the company culture better?

its a top down culture.

Execetive management needs to be replaced

Give us the tools to make things right. Talk out of both sides of their mouths

HR should investigate bad management practices

Leadership Management overview of management through the eyes of CSA, Ramp Agents, OP agents

Consistency.. customers get different information from other cities

Management needs to get out of their bubble and see whats really happening

Management needs to recognize and praise employees more. Identify who is putting in the time and effort to help keep this place afloat. Coach and correct the slackers

More involvement need to pull different departments together

People to get to know each other and don't judge people because of there race or color

Review from Operations Dept

New leadership is needed to start moving in a positive direction

Review from Engineering Dept

Better leadership that are fair

Review from Operations Dept

I hate the Union vs Corporate mentality it takes away from transparency.

Review from Operations Dept

Treat employees with respect rather than paid servants. Stop discouraging employees from joining a Union. Be honest with employees about reasons for policy change.

Review from Operations Dept

managers need to treat people better with less pushing

Review from Operations Dept

Let the employees do their jobs and stop micro-managing and writing people up for everything.

Review from Operations Dept

Review Sentiment at Southwest Airlines

87
87%
13
13%

About Southwest Airlines' Environment

A-
74/100

Where This Score Ranks Southwest Airlines' Environment

TOP
15%

In the Top 15% of 1188 similar size companies on Comparably

TOP
25%

In the Top 25% of 107 companies in Dallas

1st

1st place versus 5 competitors rated on Comparably

The environment at Southwest Airlines is considered positive by 80% of employees and regarded as having a “comfortably fast” work pace by 91 employees. Relative to its competitors, Delta Air Lines, Spirit Airlines, American Airlines, Frontier Airlines, and Cape Air, Southwest Airlines' environment score ranks in 1st place. This also puts them in the Top 15% of 1188 similar sized companies (10,000+ Employees) on Comparably and Top 25% of 107 companies in Dallas.

Rate Environment the Highest

  • Department - Finance
    +14%
  • Ethnicity - Asian or Pacific Islander
    +11%
  • Department - Marketing
    +10%

Rate Environment the Lowest

  • Tenure - 2 to 5 Years
    -16%
  • Department - Admin
    -10%
  • Department - Engineering
    -9%

How Southwest Airlines' Environment Score is Calculated

FILTER RATINGS BY

Results from 217 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less10%
843%
1033%
127%
More than 127%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast33%
Comfortably fast43%
Moderate21%
A bit slow1%
Bureaucratic2%
What's the work pace at your company?
AnswerPercent
Positive80%
Negative20%
Is your work environment positive or negative?
AnswerPercent
Yes42%
No58%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes60%
No40%
Do you have a close friend at work?
AnswerPercent
5% or Less56%
5-10%11%
10-25%10%
25-50%6%
50%+17%
What % of the time are you bored at work?
×
Rate your company