SPS Commerce Compagnie réclamée
#TeamSPS is addressing inventory and supply chain challenges for today’s retail businesses. Lire la suite
I just wish I felt like this company cared about more than just the Sales reps. I'm not an AE and those non-sales teams are very high school ish - so I constantly feel judged.
Décrivez brièvement votre expérience globale dans votre entreprise.
It's improving now that I no longer work in Customer Success, but it still feels like because I'm not a Sales Rep I don't matter. It's hard to know if I can advance in my role and there is so much that is not spoken about that I just have to 'accept'
Qu’est-ce qui vous rend le plus heureux au travail?
Feeling like I matter and that I'm recognized for the work I do.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
There is a small but close group of people that seems to actually care about each other and are willing to help one another
Qu’est-ce qui vous rend le plus heureux au travail?
Accomplishing goals, people showing gratitude for the work that I am doing, and being paid in accordance to the work that is expected of me.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
It seems like SPS does not care about their support employees - the average raise was 2%, teams are understaffed, employees feel ignored, it just seems like unless you are an Account Executive you don't matter.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
For what is asked of me I feel like I could be better paid. They always say that they are paying 'market' but we are constantly losing people to better paying jobs that are 100% remote.
Que faut-il changer pour améliorer la culture de l’entreprise?
I wish that employees in roles that are not sales felt like they mattered. So many people play roles in helping sales close deals, retain customers, troubleshoot, support, and they barely get a thank you at this company.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
They don't seem to care about the pandemic and getting large amounts of people into groups. They say that it's okay to be remote but they using very passive-aggressive language to make people feel bad if they don't attend these large events.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I'm asked constantly to do work beyond my job description and then when I get 'exceeds expectations' and get a 2% raise and find out it's the same as people on my team that got 'meets expectations' it just seems like people don't value the employee, they value the dollar.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
SPS is a white privilage click - it feels like high school and the majority of the employees seem to struggle with accepting people who are not like them. Even when I first interviewed I was told by my recruiter 'I may not fit in because I don't drink.'
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
I think SPS is extremely high-school esque. It seems like people only stick with the people that they know and don't show a willingness to open up to others and talk to someone they don't know. Makes someone feel like they can only talk to their own team.
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