
Get rid of the director.
The package was fine, however it took more than a week to be put in the system to choose insurance.
The director has a "what I say goes" attitude and the training needs to be more than just reading repeated information.
The female case managers had an air of arrogance when interacting with new security members, the social services coordinator ended up being the one "training" security members, and the director seems to have a control problem.
The only experience I had with "leadership" at the El Monte location was they gave me no actual training other than telling me to read multiple thick binders that just repeated themselves, and walking around the facility.