TTEC Compagnie réclamée
TTEC delivers humanity to business. We design, implement, and deliver transformative customer experiences. For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. Lire la suite
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The company focuses more on the agents only and forget that they need to value the back office personnels as well
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
re-evaluate the salary of the back office personnel
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
experience, I think that's all
Quelles sont les meilleures choses à propos de votre équipe?
We work smarter, not harder. Given the fact that salary is not high
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
They should know how to listen from a rank and file as well. They should not listen to a specific person only. Some suggestions from other employees might help the company to work smarter not harder
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I believe they must re-evaluate the salary of TAs, given the fact that there's a lot of resignation under the department. Also, I think company only focuses on the agents not with the back office personnel
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