TTEC Compagnie réclamée
TTEC delivers humanity to business. We design, implement, and deliver transformative customer experiences. For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. Lire la suite
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We communicate well with each other and help any time it is needed.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Team Leads have a very large work load starting with team ratios. Team leads wear all hates including IT.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Upper management needs to take better care of their Team Leads/Supervisors better. Starting with work load. Team ratios of 30+ to 1 is not an effective way to manage a team.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
The company was poorly prepared for a situation in which we would need to work from home. The larger teams added to WAH situations, on top of all the system issues makes everything 10 times harder, yet the expectations of daily, weekly, and monthly duties has not decreased. In fact, they increased.
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