W.W. Grainger Compagnie réclamée
Grainger is the leading business-to-business distributor of products and services used to maintain, repair, and operate facilities. With annual revenue of $11.5 billion, we are a trusted partner to help make tough jobs easier. More than 3.5 million customers rely on Grainger for products in categories such as safety, material handling and metalworking, along with services like inventory management and technical support. Lire la suite
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Pays the bills but pushing stressful territory.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
They need to care more about each individual on their team and lead by motivation and inspiration not by invoking fear.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
We are treated as just another number and metrics are far too important to the higher up. Treat us more like we matter and maybe there wouldn’t be such a high fall out rate.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
For the most part they try to be positive considering the number of calls we get per day. Until the managers come down on us about “performance” and metrics. After that I can’t wait to get out of there.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
No matter what feedback we are given my team always tries to remain positive. I guess we should work on vocalizing how we really feel more often. We just don’t want to come off as too demanding and just be thankful we have a job.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
We take call after call and only get 2 10 minute breaks and a 30 min lunch. If we go more then 1 minute being on aux after a call out manager tells us to get back on even if we still have to notate and aren’t ready for another call. It would be great to get a breather in somewhere!
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