First Merchants – I feel valued as an employee by Lakeshore management team. I feel the support areas of the bank do not embrace the focus of whatever it takes to provide excellent service to customers. Client facing staff are completely focused on the client but many times the process to accomplish tasks is not | Comparably

First Merchants – I feel valued as an employee by Lakeshore management team. I feel the support areas of the bank do not embrace the focus of whatever it takes to provide excellent service to customers. Client facing staff are completely focused on the client but many times the process to accomplish tasks is not

First Merchants Bank Opens in Fitzgerald Neighborhood!
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For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. leggi di più
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I feel valued as an employee by Lakeshore management team. I feel the support areas of the bank do not embrace the focus of whatever it takes to provide excellent service to customers. Client facing staff are completely focused on the client but many times the process to accomplish tasks is not

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Good work enviroment. Spends to much time on DEI when we need to focus on internal sytems and focus on the client experience. We also provide promotional rate for new clients only while not offering same benefit to long term clients unless they have more dollars to bring to FMB

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Overall my experience is good. However, I feel that the operations teams are rigid and inflexible. Many are not focused on quick responses for clients. Many forget that 100% of our focus should be on satisfying FMB clients.

Cosa ti piace di più del team di leadership?

Client focused on providing quality customer service

Qual è la parte migliore del tuo compenso?

salary is fair in for the market

Quali sono alcune delle cose migliori della tuo team?

Our team is committed to process improvement

Che cosa ti rende più felice sul posto di lavoro?

providing outstanding customer service to my clients

Che cosa ti rende più felice sul posto di lavoro?

providing outstanding client service to my customers

Cosa ti piace di più del team di leadership?

open communication regarding earnings process improvement

Qual è la parte migliore del tuo compenso?

Salary and bonus opportunties are good

Qual è la parte migliore del tuo compenso?

potential for bonus based upon performance

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

company tries to engage all employees

Che cosa ti rende più felice sul posto di lavoro?

I am happy when clients get served properly

Cosa ti piace di più del team di leadership?

Accessible to employees and clients

Cosa ti piace di più del team di leadership?

Knowledgeable and transparent managmen team

Quali sono alcune delle cose migliori della tuo team?

regional team has same goal of satisfying the customer

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

Promotes community involvement for employees

Che cosa ti rende più felice sul posto di lavoro?

satisfying client needs each day

Qual è la parte migliore del tuo compenso?

salary is competitive. would like option to buy vacation days

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

my regional president makes sure that employees no they are valued

Quali sono alcune delle cose migliori della tuo team?

the Lakeshore region is a cohesive team that works together to serve our clients

Quali sono alcune delle cose migliori della tuo team?

my teams of relationship managers and commercial assistance work together with client customer service as the focus. Team work

Other Employee Reviews for First Merchants

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
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