First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants società ha sostenuto
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. leggi di più
I like helping our customers.
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
They need to stop lying and complaining about little things.
Che cosa ti rende più felice sul posto di lavoro?
I like my customers and I like that I'm able to help them.
Quali sono alcune delle cose migliori della tuo team?
Three of us from the Platform work together. We will help each other out.
Che cosa sta andando male e come può essere migliorato?
We are short staffed and it's hard to get help. Which pulls the platform form their job.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
My position has to now finish online loans and not get anything out of it. Since I started in this position it seems like we have more responsibility.
Che cosa sta andando male e come può essere migliorato?
The management needs to stop babying the Service Associates and not Favor the CRB. Plus, it would help if the Market Leader wouldn't favor the new CRB.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
The platform has to do their job, a service associate job. and if online gets a loan and the customer wants to sign them, we end up doing that too.
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
First of all, they all should show up at work on time. The Asst. Manager is always running late, and nobody says anything. The other thing is we all need to work as a team.
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
The service associate needs to know how to do recommendations and how to call customers. The platform needs to be able to work together. With our points system we need to work together to make sure we all get our points.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
When you talk to Management about the issue at the Branch nothing gets done. Coming from a SA position I know the pay is close to a CRR position. The CRR has more responsibilities than the SA's. I just don't think the pay is far.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
The Platform does more work than SA and sometime the management. When the branch is short staffed, the platform are the ones working as SA. I have missed out on a lot of points because I'm working the teller line. Even with me working the teller line I still have to make my goals.
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