First Merchants – overwhelming on most days due to lack of communication, lack of training and guidance. Managers need to do a better job and setting the expectations, shutting down negativity, stressing the importance of customer service to not just external but internal too, show respect to your co workers | Comparably

First Merchants – overwhelming on most days due to lack of communication, lack of training and guidance. Managers need to do a better job and setting the expectations, shutting down negativity, stressing the importance of customer service to not just external but internal too, show respect to your co workers

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants società ha sostenuto
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. leggi di più
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DIPENDENTE
PARTECIPANTI
1597
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Complessiva
46339

overwhelming on most days due to lack of communication, lack of training and guidance. Managers need to do a better job and setting the expectations, shutting down negativity, stressing the importance of customer service to not just external but internal too, show respect to your co workers

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

it was a rough start, very negative department but has improved and continues to improve. I'm still learning about FMB and what they offer to its employees. There does need to be more collaboration across the board, get employees input on what needs to be improved, not just focus on mgmt for input

Qual è la parte migliore del tuo compenso?

I'm neutral, compensation is comparable to other companies

Qual è la parte migliore del tuo compenso?

company contribution to our HSA account

Cosa ti piace di più del team di leadership?

they make the time to listen and provide guidance

Che cosa ti rende più felice sul posto di lavoro?

trusting senior management. collaborating with co-workers, building relationships

Quali sono alcune delle cose migliori della tuo team?

the relationships we built, zero hesitation to help one another

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

teamwork is improving, with the merger and 2 sides of a team it has taken a long time to create a positive trustworthy environment. There has been a improvement w/in this past year.

Che cosa deve fare il gruppo dirigente per migliorare?

communication, learn to write a professional email, learn to collaborate with team members, learn to speak to co-workers provide guidance & mentorship, be responsive, don't get defensive when suggestions are provided that may make a process more streamline, be open to change & discuss best practices

Other Employee Reviews for First Merchants

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
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