First Merchants – Customers are rude as hell and we are just told to kiss their butts. I have been yelled at, screamed at, cussed, been called every name but a white woman. We get paid hardly anything, not cost of living raise. | Comparably

First Merchants – Customers are rude as hell and we are just told to kiss their butts. I have been yelled at, screamed at, cussed, been called every name but a white woman. We get paid hardly anything, not cost of living raise.

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants società ha sostenuto
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. leggi di più
Questa società sta accettando feedback da dipendenti verificate
DIPENDENTE
PARTECIPANTI
1597
Nominale
Complessiva
46339

Customers are rude as hell and we are just told to kiss their butts. I have been yelled at, screamed at, cussed, been called every name but a white woman. We get paid hardly anything, not cost of living raise.

Che cosa deve fare il gruppo dirigente per migliorare?

lets pay our people better, cost of living is outrageous, pay them, care for them, retain them

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

Pay us more money and dont make all these bull crap "employee appreciation days" when you dont appreciate us

Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?

My coworkers don't work at all. They are lazy and have no customer service skills. But they are always praised for doing NOTHING!

Che cosa deve fare il gruppo dirigente per migliorare?

They don't even know us. They make these grand decisions that are awful and the frontline staff is left to handle the customers and all the bugs of these decisions.

Che cosa sta andando male e come può essere migliorato?

we can never give customers they cash they want because of C3, we never have enough cash in the branch. DMI is absolutely awful and the frontline is responsible for all the complaints and issues.

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

I am a frontline mentor and only get paid a whole dollar when I am mentoring. CRR mentors get $3 when they are mentoring and floats get an extra $1 all the time, even when they dont float. I give all my free time to this place to get a wage that isnt even "fair market value.

Other Employee Reviews for First Merchants

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
×
Rate your company