First Merchants – For the most part this company is good to work for, however I feel there is a large breakdown in what is needed to accomplish the goals of the branches from the RM down. I feel like the company doesn't value or understand the need of its employees in the frontlines on a day to day basis. | Comparably

First Merchants – For the most part this company is good to work for, however I feel there is a large breakdown in what is needed to accomplish the goals of the branches from the RM down. I feel like the company doesn't value or understand the need of its employees in the frontlines on a day to day basis.

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants società ha sostenuto
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. leggi di più
Questa società sta accettando feedback da dipendenti verificate
DIPENDENTE
PARTECIPANTI
1597
Nominale
Complessiva
46339

For the most part this company is good to work for, however I feel there is a large breakdown in what is needed to accomplish the goals of the branches from the RM down. I feel like the company doesn't value or understand the need of its employees in the frontlines on a day to day basis.

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

The want to provide excellent customer service.

Che cosa sta andando male e come può essere migliorato?

Undervalued, underpaid, and expected to perform too many tasks.

Quali sono alcune delle cose migliori della tuo team?

The want to do a good job and provide the best service possible.

Che cosa deve fare il gruppo dirigente per migliorare?

Communication, division of work load per person, flexibility in all aspects of the branches(overtime, deadlines, staffing)

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

I believe that FMB expects each employee to take on too much responsibility and not pay them for the tasks required.

Quali sono alcune delle cose migliori della tuo team?

Most of the team is fully invested in the best interest of the customers and helping each other be successful. We look out for each other and pick up the slack anywhere that is needed.

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

I feel that each role, not just mine, are expected to do so many tasks and wear so many hats that we are not running efficiently. We are not compensated for the amount of work that we are required to do. We are understaffed due to the reduction in FTE

Che cosa sta andando male e come può essere migliorato?

Having a manager who supports and encourages our staff, as well as filling in the gaps where needed. If a SA is out sick for the BCM to step into that role for the day because CRRs and CRBs have goals to hit so the branch hits their goals. More staffing. Reassignment of tasks within job roles.

Other Employee Reviews for First Merchants

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
×
Rate your company