LG Electronics North America – Like the fast pace, but lack of honesty and customer focus is sad | Comparably

LG Electronics North America – Like the fast pace, but lack of honesty and customer focus is sad

LG Electronics North America società ha sostenuto
At LG we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies. Life’s Good with LG! leggi di più
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Like the fast pace, but lack of honesty and customer focus is sad

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

LG is stuck. They want to try to improve the culture, but until the leadership style and tone changes, people are not going to be happy. There is too much mistrust due to dishonest communication and lack of support. Te culture will change once the Leadership style and tactics change.

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

LG has great people. The issue has been that leadership does not understand our market and are committed to short term goals because they rotate in and out every two years. We also tend to be too internally focused and rarely listen to what our customers tell us.

Qual è la parte migliore del tuo compenso?

Heath Benefits and zero cost to employee

Qual è la parte migliore del tuo compenso?

Free healthcare and benefits carriers are good

Che cosa sta andando male e come può essere migliorato?

Not enough support to do everything needed.

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

Good people who try to do their best

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

Great people who try their best

Qual è la parte migliore del tuo compenso?

Free health care for all

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

The people are great. Very nice and friendly.

Che cosa sta andando male e come può essere migliorato?

Too much negativity, lack of communication, and not enough resources

Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?

Need more people to support the business. No one has time.

Che cosa deve fare il gruppo dirigente per migliorare?

Be truthful, even if the news is bad. Be honest with customers.

Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?

Leadership needs to build the team, especially with this new virtual environment

Che cosa deve fare il gruppo dirigente per migliorare?

Need a plan and stick to it. The focus tends to change like the wind. The plan needs to be our plan, not dictated by others but by our own goals.

Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?

Due to the fact that it is hard to attract talent at LG, we tend to allow underperformers to stay in their roles with no plan to address the issues or move them out

Che cosa sta andando male e come può essere migliorato?

There is a lack of focus on the customer. Too much internal focus and looking at short term goals. LG needs to develop a long term strategic plan, identify what growth they want and can support, then execute the plan, making hard decisions along the way as to which customers are important.

Che cosa deve fare il gruppo dirigente per migliorare?

Communication Telling the truth and being honest Committing to realistic goals, not aspirations with low probability More customer focus Creating our own plan and sticking to it Being a leader, not a follower of our competition Investing in people - teams need to grow in some proportion to business

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