LG Electronics North America società ha sostenuto
At LG we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.
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I loved my job when I was doing what I was hired to do which was sell, train and support my customers. Over the past two years, my role has transitioned to an administrative role dictated by HQ policy with very little regard for the affect it has on our customers and LG employees.
Qual è la parte migliore del tuo compenso?
Our Healthcare benefits are great!
Quali sono alcune delle cose migliori della tuo team?
My immediate team is collaborative and supportive of each other.
Che cosa si deve cambiare affinché la cultura aziendale migliore?
We need far less administrative duties that are taking us away from selling and meeting with customers. Our Accounting and Claims process is broken and the unwavering reluctance to make exceptions in the interest of retaining strategic customers is extremely frustrating.
Che cosa deve fare il gruppo dirigente per migliorare?
LG needs to become a customer focused company. Over the past two years, we have become extremely difficult to work with and it has cost us business. Rather than focusing on strict policies and difficult internal processes, LG needs to put their customers and employees first.
Che cosa sta andando male e come può essere migliorato?
It takes 20 min to log into the Cloud, it is extremely slow and doesn't work with all video conf software. Going back to Outlook would be GREAT. My Sales role is now 99.9% resolving accounting conflicts which entails reviewing thousands of line items. We need a new team dedicated to take this over.
Other Employee Reviews for LG Electronics North America
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