Liveops società ha sostenuto
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. leggi di più
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Talks a big work/life balance game but doesn't back it up. The company has grown enormously in the past couple of years and hasn't put effort into scaling operations so everyone is either overworked or still working like it's five years ago instead of stepping up.
Cosa ti è piaciuto di più del processo del colloquio lavorativo?
I spoke to all three leaders on my team.
Cosa ti piacerebbe vedere migliorato presso la tua azienda?
True diversity in executive leadership (middle management and entry level are doing well in this area).
Cosa ti piace di più del team di leadership?
The leadership is approachable and instituted more regular updates during Covid, which helped with some of the uncertainty.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
Liveops allows us to effect change in our departments. Ideas are not dismissed because that's "not how we do things."
Quali sono alcune delle cose migliori della tuo team?
My direct team is amazing. Hard-working, smart, dedicated to the success of our agents. Many of the teams I work with are not great.
Che cosa sta andando male e come può essere migliorato?
Balance valuing employees with pleasing clients. Manage clients better so that we have some stability and can operate more on our terms instead of constantly jumping into frenzied motion when they throw something at us.
Other Employee Reviews for Liveops
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