Liveops Leadership Employee Reviews
What do you like best about the leadership team?
There is an assumption that we know of them, we do NOT
They are transparent with decisions, communicate regularly and empower their teams.
They help support their agents
Review from Customer Support Dept
They understand relationships with Independent Contractors.
Great support team. Very helpful and want your business to succeed.
needs better training to be in leardership
good so far no complaints
LO's has greatly improved on communication and updating the LO's platform over the last few years
Review from Customer Support Dept
The leadership team is genuinely interested in helping its members (businesses) to become and stay successful.
they respond quickly with intelligent responses
Respond quick everyone work together
The leadership is approachable and instituted more regular updates during Covid, which helped with some of the uncertainty.
They listen and care about everyone who is a contractor or employee
They have always been there to listen and provide support, and I feel like they genuinely want me to succeed.
helpful and nice, available, site easy to navigate
Review from Customer Support Dept
It is a great team
Willingness to help us succeed!
All leadership at Liveops treats all employees from the most tenured to the newest to the company with respect and equality.
He is amazing and the company y culture is what drives us to work hard for results.
Review from Customer Support Dept
Live support is very helpful.
What does the leadership team need to get better at?
Leadership has little to know idea what they’re doing most policies and training are outdated from lack of communication with the clients LiveOps represen
communication when issues arise, all they can tell you is to create a case.
I know that this is a virtual system & we enter this environment as self employed. But there got to be countability & communication. In LO we are all bundle as the same, the system seem to be against those who want to work & make a living - it is now more invested on cheap labor. it's the survival o
keeping apps workings and follow thru on important matters in a timely fashion.
communication training giving locations of resources
preparing you for the lack of opportunities
keeping agents and communicating with agents
Be responsible to deserve salary.
Leadership needs to be more helpful when agents ask questions while on a call stop getting upset at agents for asking questions
Review from Customer Support Dept
The evaluation process is unfair to those who are very part time or are just learning, fresh out of training.
Review from Customer Support Dept