C-
72/100
Liveops Claimed Company
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. read more
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Liveops Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
There is a small group of highly skilled contractors that love what they do and excel but it's still meaningless to the company.
Review from Customer Support Dept
employees come together to help one another and often know more than the team leads or trainers.
Down to earth and hard working.
Loyal, cooperative, collaborative, trustworthy, dependable
You get help from team mates
weekly team meetings and communication
Review from Customer Support Dept
We support one another on Slack.
Working together as a whole
Mostly good ARA. But, always a bad apple.
My direct team is amazing. Hard-working, smart, dedicated to the success of our agents. Many of the teams I work with are not great.
Fun, exciting to work with everyone getting the task done.
happy, upbeat, friendly, helpful. im very excited.
Review from Customer Support Dept
They are the nicest people
My ability to get an answer for something I am struggling with and still feel valued.
The team I work with is always helping one another and motivate each other, there is no envy or selfish competition. We work together in all we do.
We are a big family!
The inclusion, ability for growth and the tolerance to try new things and succeed.
Review from Customer Support Dept
Response from Liveops
Thank you for your review! We are happy to hear what you have to say about your team!
as a contractor you can have as much or as little interaction with your team mates as desired. the community is inclusive and respectful
Review from Customer Support Dept
We as a teamwork tried to hep each other out whenever there is not a leader in the chat room.
Review from Customer Support Dept
They are a team who always assisting their colleagues voluntarily
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Communication and professionalism the ARA need more training on how to lead teams.
i have no clue about these questions
It is not that they need much improving - there is no communication bcz it is not really advised - this is a virtual system, it is hard to know who is against you & who is not.
be open for questions and not take it personal when you dont understand and want to ask to explain
Be responsible to justify salary.
Wish I could bounce ideas off of them more easily.
Review from Customer Support Dept
We shoukd have full access to zoom for any meetings we want to have with our coworkers
Review from Customer Support Dept
Communication with managers and leads
Review from Customer Support Dept
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