Liveops Environment Employee Reviews | Comparably
Liveops Claimed Company
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. read more
EMPLOYEE
PARTICIPANTS
225
TOTAL
RATINGS
1898
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Liveops Environment Employee Reviews

What is most positive about the culture and environment at your company?

They attempt to be upbeat and obfuscate the real situations of people working for less than minimum wage.

co-workers have teams and other ways to help anyone with questions or just needs help.

Friendly, willingness to listen, willingness to offer solutions

Everyone is very positive and helpful to one another

It family first all the time because we are family.

agents helping other agents with questions

Review from Customer Support Dept

Diverse and open. Friendly and welcoming.

Halelping clients need & assist

they cheer you on to fail

Liveops allows us to effect change in our departments. Ideas are not dismissed because that's "not how we do things."

They care about everyone, they really want everyone to succeed

A sense of team work, and successes are acknowledged

helpful, friendly, website easy to navigate

Review from Customer Support Dept

Every one is very friendly

Presentation, if you present changes in a positive manner, they will be receive that way.

We value being open-minded, asking questions. I love this because we are not expected to sit down and accept what is written in a year-old handbook, we are allowed to ask questions, offer new suggestions, and everyone is always seeking ways to improve others lives.

easy access to educational material. Also all employees management and contractors are kind and respectful

Review from Customer Support Dept

Working from home allows me to have a flexible schedule and be in pajamas.

Review from Customer Support Dept

Environment is relaxing and comforting

Review from Customer Support Dept

I work from home so I like the environment quite well. I love this line of work.

Review from Customer Support Dept

What needs to change to make the company culture better?

Actually listen to the workers and let people go with no reason. We don't have to tell you is not good enough.

Review from Customer Support Dept

I already did. All my frustration.

Environment is not very helpful from tge higher ups.

Review from Customer Support Dept

Review Sentiment at Liveops

66
66%
34
34%

About Liveops' Environment

B
77/100

Where This Score Ranks Liveops' Environment

TOP
35%

In the Top 35% of 1704 similar size companies on Comparably

TOP
25%

In the Top 25% of 42 companies in Phoenix

3rd

3rd place versus 3 competitors rated on Comparably

The environment at Liveops is considered positive by 76% of employees and regarded as having a “comfortably fast” work pace by 28 employees. Relative to its competitors, Concentrix, Working Solutions, and Arise Virtual Solutions, Liveops' environment score ranks in 3rd place. This also puts them in the Top 35% of 1704 similar sized companies (51-200 Employees) on Comparably and Top 25% of 42 companies in Phoenix.

Rate Environment the Highest

  • Ethnicity - Caucasian
    +4%
  • Department - Customer Support
    +3%
  • Experience - Entry Level
    +2%

Rate Environment the Lowest

  • Ethnicity - African American/Black
    -10%
  • Department - Operations
    -7%
  • Experience - Over 10 Years
    -1%

How Liveops' Environment Score is Calculated

FILTER RATINGS BY

Results from 75 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less59%
822%
108%
121%
More than 1210%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast26%
Comfortably fast38%
Moderate27%
A bit slow8%
Bureaucratic1%
What's the work pace at your company?
AnswerPercent
Positive76%
Negative24%
Is your work environment positive or negative?
AnswerPercent
Yes100%
No0%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes100%
No0%
Do you have a close friend at work?
AnswerPercent
5% or Less0%
5-10%67%
10-25%33%
25-50%0%
50%+0%
What % of the time are you bored at work?
×
Rate your company