Liveops Claimed Company

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. read more

EMPLOYEE PARTICIPANTS: 225

TOTAL RATINGS: 1898

CEO: Greg Hanover

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Greg Hanover Liveops CEO Rating

Liveops' CEO, Greg Hanover, has 184 employee ratings and a score of 71/100, placing them in the Top 50% of similar size companies on Comparably with 51-200 Employees and Top 40% of other companies in Phoenix.

Last updated months ago.

Where This Score Ranks Liveops' CEO Rating

TOP
50%
In the Top 50% of 2035 Similar Sized Companies on Comparably
TOP
40%
In the Top 40% of 52 Nearby Companies in Phoenix
3rd
3rd place versus 3 competitors rated on Comparably

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C+71 / 100

Jan

Liveops CEO Greg Hanover Bio

Greg Hanover was named CEO of Liveops Inc. in 2017 after 10 years with the company in senior leadership roles. Liveops is a leader and pioneer in the virtual contact center space with a nationwide home-based agent network. Before Liveops, Hanover was with the West Corporation in a client services capacity. Prior to his leadership roles in the contact center space, Hanover held senior-level positions the sports and entertainment industry. Hanover has extensive customer service expertise in the retail, financial services, healthcare industries, and holds an MBA and B.S. Degree in Marketing from Canisius College.

Who Ranks Liveops' CEO Rating the Highest?

Department - Operations 72/100

Ethnicity - Caucasian 71/100

Experience - Over 10 Years 66/100

Who Ranks Liveops' CEO Rating the Lowest?

Experience - Entry Level 48/100

Department - Customer Support 56/100

Ethnicity - African American/Black 59/100

Liveops CEO Greg Hanover At a Glance

The CEO score provides an understanding of how employees feel about the CEO’s leadership style and effectiveness at Liveops.

Based on 184 ratings, Greg Hanover ranks right below Concentrix's CEO, Chris Caldwell.

Liveops' CEO is highly regarded by the Operations department, Caucasian employees, and employees with Over 10 Years experience. However, employees with Entry Level experience, the Customer Support department, and African American/Black employees have a less favorable view of the CEO and believe there is room for improvement. Overall, the CEO score has remained stable over the last 90 days.