
Closing sales with friends and building relationships.
The SPS Team, on average, does care about the customer and wants to do good for them. SPS provides an environment that encourages growth and promotion within.
We need to retain sales people by increasing compensation to be competitive and reward top performers, rather than penalize them for their strong performance with unrealistic quota increases YoY. The revolving door of sales reps makes the job miserable and is hindering our ability to grow.
As an experienced sales person I am invested in SPS, but looking at external opportunities in roles I am qualified for and get recruited for, I could more than double my pay by leaving SPS. I have stayed in hopes of SPS realizing this and increasing pay to retain talent. SPS is not retaining talent.