American Airlines – Very stressful as stated before when explaining what needs to change about american airlines. | Comparably

American Airlines – Very stressful as stated before when explaining what needs to change about american airlines.

American Airlines Empresa reivindicada
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential. With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American. consulte Mais informação
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Very stressful as stated before when explaining what needs to change about american airlines.

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

Nothing i can think of.

Quais são algumas das melhores coisas da sua equipe?

I honestly can't say any good things about my team.

No que a equipe de líderes deveria melhor?

They need to get better at communicating with their workers.

O que você melhoraria na entrevista de emprego de sua companhia?

The interview process was easy it was enjoyable. no improvement needed on that

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

I feel undervalued because im yelled at all day on the phone and not getting paid enough for it. Callers come in fussing at me for refunds on refundable tickes.

O que está ruim e como pode melhorar?

I work at home and I book tickets. I often get angry customers on my phone who want a refund on a nonrefundable ticket. I often get cussed at, yelled at, and death threats said towards me every day while on the phone. Customers shouldn't be allowed to speak to us this way.

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