American Airlines Operations Manager Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
Review from Operations Dept
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
Not too much at the "C" level. Direct boss is excellent.
Review from Operations Dept
They are hands off and you are able to work independently
Review from Operations Dept
What does the leadership team need to get better at?
They need to actually listen to the concerns of the employees and actually put action in their promises. Employees need to know that we are valued. Without the front line employees there wouldn't be an airline.
Review from Operations Dept
Talking to the line employees.
Review from Operations Dept
The line employees are the producers with pilots and cabin crew putting their lives on the line every flight. But money is the religion here while lip service is the rhetoric they use to try to motivate us.
Review from Operations Dept
Lead from the front not behind
Review from Operations Dept
Quit hiring your friends. It’s a boys club. Competence has nothing to do with how managers are hired.
Review from Operations Dept
What is the best part about your compensation package?
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Why do you feel undervalued and what would make you feel better about your compensation?
Flight attendants should be paid from sign in to block in. When you add up boarding, delays etc we're working hours and hours FOR FREE
Review from Operations Dept
We work under a bankruptcy contract while the company makes record profits in the BILLIONS!
Review from Operations Dept
We should be receiving industry leading compensation at American Airlines, and not be treated as second class citizens in pay or benefits.
Review from Operations Dept
The line employees are third class citizens, management are second class citizens and executives are the royalty. The executives don't know how to lead except to throw huge money at themselves and large bonuses and management. For the line employees, they get crumbs. It's disappointing to see.
Review from Operations Dept
NO real bonus compensation plan for pilots
Review from Operations Dept
What are some of the best things about your team?
Our pilots are wonderful professionals in spite of the lack of true leadership of this "company".
Review from Operations Dept
HIghly educated and not worried about being "politically correct" as opposed to being correct.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
My flight service coworkers are great, however relations between other departments need major repairing and it starts with management putting a stop to pitting us against each other.
Review from Operations Dept
They are great to work with.
Review from Operations Dept
Too many babies. Complainers. Let’s do our job!
Review from Operations Dept
listen to the workers instead of saying you will and still doing it their way.
Review from Operations Dept
Providing better customer service and experience
Review from Operations Dept
What is most positive about the culture and environment at your company?
The diversity and ever changing pace and atmosphere
Review from Operations Dept
What needs to change to make the company culture better?
Management needs to care about my work life.
Review from Operations Dept
Quit giving us a list of excuses why our employee group cannot be paid with benefits at industry LEADING rates.
Review from Operations Dept
Money, money, money.....they couldn't care less about the passengers or the employees.
Review from Operations Dept
Each work group has been taught to disrespect other work groups. We need to get along better.
Review from Operations Dept
Listening. They never listen to us.
Review from Operations Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Success, professional association, getting paid
Review from Operations Dept
Pay day. Vacation. Nice hotels.
Review from Operations Dept
Creating a nice customer experience
Review from Operations Dept
What's going wrong and how can it be improved?
I think the company doesnt deliver on all of their promises and i also believe they are constanty downgrading the product which upsets the passengers who then take our their frustrations on those of us who have no control over the changes
Review from Operations Dept
Share the wealth with those who actually produce the profits.
Review from Operations Dept
I don't think it can be improved because corporate America is nothing but about turning companies into winning mega lottery tickets for the few at the top.
Review from Operations Dept
Pretty much everything is going wrong. We should've abandoned almost everything done by AA since it drove them into bankruptcy
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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