First Merchants – I like helping our customers. | Comparably

First Merchants – I like helping our customers.

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Empresa reivindicada
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. consulte Mais informação
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I like helping our customers.

No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?

They need to stop lying and complaining about little things.

O que faz você mais feliz no trabalho?

I like my customers and I like that I'm able to help them.

Quais são algumas das melhores coisas da sua equipe?

Three of us from the Platform work together. We will help each other out.

O que está ruim e como pode melhorar?

We are short staffed and it's hard to get help. Which pulls the platform form their job.

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

My position has to now finish online loans and not get anything out of it. Since I started in this position it seems like we have more responsibility.

O que está ruim e como pode melhorar?

The management needs to stop babying the Service Associates and not Favor the CRB. Plus, it would help if the Market Leader wouldn't favor the new CRB.

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

The platform has to do their job, a service associate job. and if online gets a loan and the customer wants to sign them, we end up doing that too.

No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?

First of all, they all should show up at work on time. The Asst. Manager is always running late, and nobody says anything. The other thing is we all need to work as a team.

No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?

The service associate needs to know how to do recommendations and how to call customers. The platform needs to be able to work together. With our points system we need to work together to make sure we all get our points.

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

When you talk to Management about the issue at the Branch nothing gets done. Coming from a SA position I know the pay is close to a CRR position. The CRR has more responsibilities than the SA's. I just don't think the pay is far.

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

The Platform does more work than SA and sometime the management. When the branch is short staffed, the platform are the ones working as SA. I have missed out on a lot of points because I'm working the teller line. Even with me working the teller line I still have to make my goals.

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