First Merchants – overwhelming on most days due to lack of communication, lack of training and guidance. Managers need to do a better job and setting the expectations, shutting down negativity, stressing the importance of customer service to not just external but internal too, show respect to your co workers | Comparably

First Merchants – overwhelming on most days due to lack of communication, lack of training and guidance. Managers need to do a better job and setting the expectations, shutting down negativity, stressing the importance of customer service to not just external but internal too, show respect to your co workers

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Empresa reivindicada
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. consulte Mais informação
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overwhelming on most days due to lack of communication, lack of training and guidance. Managers need to do a better job and setting the expectations, shutting down negativity, stressing the importance of customer service to not just external but internal too, show respect to your co workers

Brevemente descreva a sua experiência na companhia.

it was a rough start, very negative department but has improved and continues to improve. I'm still learning about FMB and what they offer to its employees. There does need to be more collaboration across the board, get employees input on what needs to be improved, not just focus on mgmt for input

Qual é a melhor parte das suas compensações?

I'm neutral, compensation is comparable to other companies

Qual é a melhor parte das suas compensações?

company contribution to our HSA account

O que você mais gosta nos lideres?

they make the time to listen and provide guidance

O que faz você mais feliz no trabalho?

trusting senior management. collaborating with co-workers, building relationships

Quais são algumas das melhores coisas da sua equipe?

the relationships we built, zero hesitation to help one another

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

teamwork is improving, with the merger and 2 sides of a team it has taken a long time to create a positive trustworthy environment. There has been a improvement w/in this past year.

No que a equipe de líderes deveria melhor?

communication, learn to write a professional email, learn to collaborate with team members, learn to speak to co-workers provide guidance & mentorship, be responsive, don't get defensive when suggestions are provided that may make a process more streamline, be open to change & discuss best practices

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