First Merchants – Customers are rude as hell and we are just told to kiss their butts. I have been yelled at, screamed at, cussed, been called every name but a white woman. We get paid hardly anything, not cost of living raise. | Comparably

First Merchants – Customers are rude as hell and we are just told to kiss their butts. I have been yelled at, screamed at, cussed, been called every name but a white woman. We get paid hardly anything, not cost of living raise.

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Empresa reivindicada
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. consulte Mais informação
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Customers are rude as hell and we are just told to kiss their butts. I have been yelled at, screamed at, cussed, been called every name but a white woman. We get paid hardly anything, not cost of living raise.

No que a equipe de líderes deveria melhor?

lets pay our people better, cost of living is outrageous, pay them, care for them, retain them

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

Pay us more money and dont make all these bull crap "employee appreciation days" when you dont appreciate us

No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?

My coworkers don't work at all. They are lazy and have no customer service skills. But they are always praised for doing NOTHING!

No que a equipe de líderes deveria melhor?

They don't even know us. They make these grand decisions that are awful and the frontline staff is left to handle the customers and all the bugs of these decisions.

O que está ruim e como pode melhorar?

we can never give customers they cash they want because of C3, we never have enough cash in the branch. DMI is absolutely awful and the frontline is responsible for all the complaints and issues.

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

I am a frontline mentor and only get paid a whole dollar when I am mentoring. CRR mentors get $3 when they are mentoring and floats get an extra $1 all the time, even when they dont float. I give all my free time to this place to get a wage that isnt even "fair market value.

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