First Merchants – For the most part this company is good to work for, however I feel there is a large breakdown in what is needed to accomplish the goals of the branches from the RM down. I feel like the company doesn't value or understand the need of its employees in the frontlines on a day to day basis. | Comparably

First Merchants – For the most part this company is good to work for, however I feel there is a large breakdown in what is needed to accomplish the goals of the branches from the RM down. I feel like the company doesn't value or understand the need of its employees in the frontlines on a day to day basis.

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Empresa reivindicada
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. consulte Mais informação
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For the most part this company is good to work for, however I feel there is a large breakdown in what is needed to accomplish the goals of the branches from the RM down. I feel like the company doesn't value or understand the need of its employees in the frontlines on a day to day basis.

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

The want to provide excellent customer service.

O que está ruim e como pode melhorar?

Undervalued, underpaid, and expected to perform too many tasks.

Quais são algumas das melhores coisas da sua equipe?

The want to do a good job and provide the best service possible.

No que a equipe de líderes deveria melhor?

Communication, division of work load per person, flexibility in all aspects of the branches(overtime, deadlines, staffing)

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

I believe that FMB expects each employee to take on too much responsibility and not pay them for the tasks required.

Quais são algumas das melhores coisas da sua equipe?

Most of the team is fully invested in the best interest of the customers and helping each other be successful. We look out for each other and pick up the slack anywhere that is needed.

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

I feel that each role, not just mine, are expected to do so many tasks and wear so many hats that we are not running efficiently. We are not compensated for the amount of work that we are required to do. We are understaffed due to the reduction in FTE

O que está ruim e como pode melhorar?

Having a manager who supports and encourages our staff, as well as filling in the gaps where needed. If a SA is out sick for the BCM to step into that role for the day because CRRs and CRBs have goals to hit so the branch hits their goals. More staffing. Reassignment of tasks within job roles.

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