W.W. Grainger – Had no idea of industry and how Grainger functioned. Came in and quickly changed the business model to call centers, staffed them who people who did not have product knowledge, disrupted customer relationships, terminated hundred of experienced staff, cut employee benefits, stop employee profit shar
Grainger is the leading business-to-business distributor of products and services used to maintain, repair, and operate facilities. With annual revenue of $11.5 billion, we are a trusted partner to help make tough jobs easier. More than 3.5 million customers rely on Grainger for products in categories such as safety, material handling and metalworking, along with services like inventory management and technical support.consulte Mais informação
Had no idea of industry and how Grainger functioned. Came in and quickly changed the business model to call centers, staffed them who people who did not have product knowledge, disrupted customer relationships, terminated hundred of experienced staff, cut employee benefits, stop employee profit shar
O que faz você mais feliz no trabalho?
Interacting with customers and finding solutuobs
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
They need to be held accountable for work.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
The customers relationships are good
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Need to take pay increases out of local hands. Brown bosses get best pay at good employees expense.