
Strive to be your best self. Strive to not repeat mistakes. Assume positive intent. Bias towards action. Act like an owner.
Too many layers of management, growing tech debt, and a lack of critical conversations. We're trying to rapidly hire our way out of social problems, and this is only compounding our social problems. :(
Don't be afraid to fire low performers. Find meaningful way to reward high performers more than once per year. Don't "settle" when hiring. Open up remote work. We're tapping out the local market and it's forcing us to make dangerous cultural concessions in our hiring.
Honest messaging and two-way communication with all levels of the org chart. All Hands has turned into what feels like a sales session -- we never talk about hard topics or things that aren't going well. Show up in the office. It is very difficult to find face time with our executive leadership.