Crusoe Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
I'm highly motivated by my co-workers at Crusoe and feel aligned to our mission.
Review from Customer Success Dept
Word that come to mind: rewarding, challenging, collaborative, team-oriented
Review from Customer Success Dept
Crusoe's mission and the quality of the people here make this the mountain I want to climb.
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
They move quickly but know how to keep the team engaged and informed during critical moments.
Review from Customer Success Dept
Clear communication and realistic goal setting
Review from Customer Success Dept
They are friendly and invested in everyone's collective success
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They're knowledgeable and flexible. Thanks!
Review from Customer Success Dept
What does the leadership team need to get better at?
Making executive clear decisions in meetings and understanding the dynamics of each department and the constrained areas and how to work towards that instead of a Head of People that isn't in our office dictating how work environments and departments should functional optically.
Review from Customer Success Dept
What is the best part about your compensation package?
I appreciate the 401k matching program and the equity package.
Review from Customer Success Dept
Performance bonus and 401k matching
Review from Customer Success Dept
Equity in a fast growing business with competitive salary (and free lunch)
Review from Customer Success Dept
Unlimited PTO - but heard that is going away
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
better market research on how other company's of similar titles pay
Review from Customer Success Dept
What are some of the best things about your team?
Everyone is highly collaborative and self-driven.
Review from Customer Success Dept
Incredibly intelligent problem solvers with a strong custome focus.
Review from Customer Success Dept
We are at the forefront of the ai revolution selling pickaxes in a gold rush and all share that excitment
Review from Customer Success Dept
They're fun, knowledgeable, flexible, open minded!
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What do your coworkers need to improve and how could you work together better?
Very competitive and combative, no longer team oriented. They are set in their ways and not open-minded. They are quick to jump on ppl that don't have the same ideas.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The people are fantastic and the company does a great job putting on events and ways for people to stay connected.
Review from Customer Success Dept
Open, honest communication within the team and between other teams.
Review from Customer Success Dept
the value to be and become your best self which manifests as paid training, conferences, certifications, and tuition reimbursement
Review from Customer Success Dept
The culture has changed a lot. It use to be a fun work environment and now it's more about optics and micro managing for leadership team
Review from Customer Success Dept
bringing lunch and offering flexibility
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
I love what I'm able to work on and that I was able to contribute so quickly. We continue to iterate so new folks coming into the business can chime in day 1.
Review from Customer Success Dept
Resolving a tough issue for a customer or coworkers.
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learning a new and engaging technology
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people and the cause of what we're doing!
Review from Customer Success Dept
What's going wrong and how can it be improved?
With the non-transparency or acknowledgment of when people left the company, ppl are on edge. No one feels like they can settle in for fear of getting let go, ppl just gossip when they find out someone left. There is no longer a culture or a lively fun work environment.
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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