Crusoe Customer Success Department Employee Reviews | Comparably
Crusoe Claimed Company
Crusoe is powering the AI revolution with an energy-first approach to AI infrastructure. We’re vertically integrated, meaning we find innovative energy sources, build and manage hyperscale AI factories, and offer a scalable AI cloud platform. Crusoe provides the foundational AI infrastructure so our customers can build the future faster. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
522
TOTAL
RATINGS
15125

Crusoe Customer Success Department Employee Reviews

Briefly describe your overall experience at your company

Fast paced. Highly skilled. Great technological advantage in AI, Infra space.

Review from Customer Success Dept · Posted 4 days ago

I wouldn't work anywhere else.

Review from Customer Success Dept · Posted 4 days ago

What do you like best about the leadership team?

Leadership Reviews

Clear goals. Passionate. Invested in our success!

Review from Customer Success Dept · Posted 4 days ago

The transparency around showing the company's initiatives across every department.

Review from Customer Success Dept · Posted 4 days ago

Transparent and communicate well. Invest in their employees and have a vision they stand by

Review from Customer Success Dept

They move quickly but know how to keep the team engaged and informed during critical moments.

Review from Customer Success Dept

Clear communication and realistic goal setting

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

Making executive clear decisions in meetings and understanding the dynamics of each department and the constrained areas and how to work towards that instead of a Head of People that isn't in our office dictating how work environments and departments should functional optically.

Review from Customer Success Dept

What is the best part about your compensation package?

Compensation Reviews

The Base and the RSUs

Review from Customer Success Dept · Posted 4 days ago

It is in terms with market - hopefully equity will yield more in long term

Review from Customer Success Dept

I appreciate the 401k matching program and the equity package.

Review from Customer Success Dept

Performance bonus and 401k matching

Review from Customer Success Dept

Equity in a fast growing business with competitive salary (and free lunch)

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Overall total comp could be higher

Review from Customer Success Dept · Posted 4 days ago

better market research on how other company's of similar titles pay

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

Passionate. Knowledgeable. Highly skilled. Collaborative.

Review from Customer Success Dept · Posted 4 days ago

The team culture around wanting each other to bring their very best.

Review from Customer Success Dept · Posted 4 days ago

talented individuals with freedom to pursue multiple challenges to solve

Review from Customer Success Dept

Everyone is highly collaborative and self-driven.

Review from Customer Success Dept

Incredibly intelligent problem solvers with a strong custome focus.

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Very competitive and combative, no longer team oriented. They are set in their ways and not open-minded. They are quick to jump on ppl that don't have the same ideas.

Review from Customer Success Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Strong growth prospects. High performance. Area of service and development - AI infra.

Review from Customer Success Dept · Posted 4 days ago

Everyone is on the same page of wanting the company to succeed

Review from Customer Success Dept · Posted 4 days ago

Growth and Empowerment - if you take initiative and show agency - you will go a long way

Review from Customer Success Dept

The people are fantastic and the company does a great job putting on events and ways for people to stay connected.

Review from Customer Success Dept

Open, honest communication within the team and between other teams.

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Crusoe yet.
Be the first to contribute a review.

What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of Crusoe yet.
Be the first to contribute a review.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Crusoe yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

Work. Things that I get to work on. Flexibility. Team mates.

Review from Customer Success Dept · Posted 4 days ago

Doing my best work and getting recognized for it.

Review from Customer Success Dept · Posted 4 days ago

making our customers successful and helping them achieve their goals

Review from Customer Success Dept

I love what I'm able to work on and that I was able to contribute so quickly. We continue to iterate so new folks coming into the business can chime in day 1.

Review from Customer Success Dept

Resolving a tough issue for a customer or coworkers.

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

With the non-transparency or acknowledgment of when people left the company, ppl are on edge. No one feels like they can settle in for fear of getting let go, ppl just gossip when they find out someone left. There is no longer a culture or a lively fun work environment.

Review from Customer Success Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Crusoe yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Crusoe yet.
Be the first to contribute a review.

×
Rate your company